Aris Grand-Place Hotel

Very reasonable stay - a quiet island (possibly depending on which room you get) in the middle of the tourist area. Just a few meters from Brussels Central railway station - easy to reach by public transport.

Friendly and clean Hotel but AirCon was defect

We really enjoyed our stay at the Aris Grand-Place in Brussels - the location is perfect and the hotel is comfortable and clean.

The Staff in the hotel was good, very welcoming and helpful. But unfortunately the management of the hotel did not reply to any of our emails. We complained that we found bed bugs in our room. We realise this on our last night of the three days we booked. We complained to reception and they advised to email management which we did several time and still not had a reply or apology. We even supplied photo evidence.

Lobby was under construction and had plastic on the floor of the elevator. Did not make a difference for us as the room was clean and nice. Can't beat the location of this hotel.

Would have given this hotel a top score if it wasnt for that the hotel decided to pack our clothes etc from our room after the first night and stored them in a cuboard when we were booked in for 2 nights. There reason for this was the Computer said you were only booked in for one night when the paperwork they had said we were there and had paid for 2 nights. They then gave us another room for the 3nd night. This was well out of order as we did not know this until the evening as we were out all day

Great location to Grand Place.

Fantastic location. Very helpful & attentive gentleman on the front desk during the day. Big spacious bathroom but no hooks or shelves to put things on. I doubt there’s a better location for visiting the Grand Place area.

It's really small, u can listen to sound of water all night couldn't sleep bed not that comfortable, only thing it's was central people are nice in front desk.

Small room and smells. The whole needs major renovation. Never stay tjis hotel again.