Mandarin Oriental, Singapore

We miss the mandarin oriental already, fantastic location, don‘t miss it!

Top Hotel mit hervorragendem Service! Sehr schöne Club Zimmer mit mit fantastischem Blick auf die Marina Bay und die Stadt. Exzellentes Frühstück auf der Club Etage. Schöner Pool mit Bar und Restaurant!

Wir waren nun zum zweiten Mal im Mandarin Oriental in Singapur. Der Service ist absolut spitze, von der Reception bis zum Restaurant. Das Essen im Dolce Vita ist zwar sehr teuer aber auch wirklich top. Das Frühstücksbufdet ist beeinsruckend gross und von hervorragender Qualität.

Dies ist ein ganz schönes Hotel, welches sehr zentral gelegen ist. Wir hatten das Zimmer in einem der höchsten Etagen, super toller Ausblick! Das Bett war ausgesprochen bequem. Wir bekamen vor unserer Abreise noch ein Zimmer zum duschen (da wir den Rückflug in der Nacht hatten) - dies haben wir sehr geschätzt! VIELEN DANK! Das Frühstück war super, es hatte einfach alles! In der Nähe gibt es div. Einkaufsgelegenheiten (Malls). Das Hotel ist nicht ganz günstig aber für unseren 2-Tagestrip war es Optimal!

Very nice and big room. The staff are very polite. The bed is a little small and there are occasional bugs but the housekeeping do a great job trying to maintain the cleanliness of the room. The room service is also delicious.

Overall great hotel in good location. Rooms are a bit dated. Good views of Marina Bay.

Great views Great location Great cocktails amd bar snacks

We stayed in the Club Rooms with lounge access. Excellent choice.

I had a good experience overall. However, when I called the hotel after checking out, I had a very rude experience with a hotel operator. I had called to inquire about my invoice and was connected to the accounts department, which eventually went to voicemail. I called the hotel back and indicated that I had been connected to voicemail and was looking to speak with someone, and the same operator simply hung up the phone. The least I'd expect from a 5-star hotel.

This was my first stay at a Mandarin Oriental property, so perhaps my expectations were just too high. I expected it to be on par with the St Regis, Peninsula or Four Seasons properties I’ve stayed in across Asia. It definitely was not. A few of the reasons: Service: while it was generally friendly, it wasn’t exceptional. In some cases, it border-lined rude. These days, at 5-star properties I except some sort of welcome drink upon check in. There was nothing. When I took my kids to swim, the lifeguard said I must be in the pool with them at all times. My kids know how to swim. And sometimes, I’d like to relax beside the pool. What is a lifeguard for, if not to watch the people in the pool? At check out, there was a mistake in the bill. The attitude of the person was that they were doing me a favor to correct it, even though it was the hotels mistake! As the picture shows, there was a welcome note with supposed corresponding fruit, but nothing accompanying it! This was borderline offensive. Finally, the concierge seemed not very knowledgeable. I asked about a top 10 restaurant in the country, and they had never heard of it before. Hotel condition: while clean and comfortable, the rooms are tired and in desperate need of updating. I’d say they are equivalent to a basic Sheraton or Westin. Not the type of room I’d expect for over $500/night. As other reviewers have noted, the breakfast buffet was outstanding. The location was also convenient.