Scandic Plaza Umeå

There are very few hotels to choose from in the area. This hotel is in a good location near the airport, town center and roads/ routs further north. The service was very good, the staff are friendly and willing to accommodate needs/ requests. The building is currently undergoing some building/ maintenance work on the outside so its covered in scaffolding and the drop off/ pick up area out the front is closed. The restaurant is OK and has a small menu. I ate there one night and the food was good. But there are a lot of good quality restaurants over the road in the square. The rooms are clean but could do with some updating as a lot of the furniture and fittings are worn and tiered. The bathrooms are in much need of updating and renovation however they are clean. Overall a good hotel that could be much better. In a good location.

Good location. Temporary rerouting of street outside hotel makes it necessary to cross street for taxi. Restaurant service in the evening excellent - as well as the food - even though a bit expensive compared to other restaurants.

A very central hotel with a decent gym. Most taxis use this hotel as a waiting spot so it’s easy to find.

I was expecting high from the hotel based on its big name and good location. I was not well-received as they put me in a small noisy room and near the area of reconstruction. But I complained after one hour and they moved me to a much better room that made my night. I was still upset because why not we got the good service at first place and what about the other guests who could not the language or coming for one night stay!! Good breakfast though and helpful people in the kitchen.

Basic accommodation and breakfast assortment, very simple EVEN on Swedish standards. You know what you are getting when booking a scandic hotel, but this one seemed tired and lacked the sharpness I expect from this chain. Construction was going on during our stay, but there was next to no noise issues. Wifi was pretty good though. It was a solid OK overall.

Stay was very nice even though there was construction going on. Great location and breakfast! Will be staying there in the future.

- Room temperature was a little low, I couldn't adjust it by myself. - Unstable WiFi network.

Hotel staff were amazing, i had problems with my booking, the two systems between Hotels.com and Scandic, did not match, so l had to wait while my booking was found. The staff were extremely helpful. The bed was very comfortable. And the breakfast, so many choices, you could be there a while, to make your selection, very happy customer

Generally good service. Could be better.