Hyatt Regency Sonoma Wine Country

Was good experience, only bad thing was the leak in the ceiling in the bathroom

I stay was great. The service was very friendly. I recommend it to my family and friends.

When you arrive, it's a bit confusing because you enter a ticketed area without seeing the hotel entrance. We tried to drive around the back and only saw a homeless man sleeping on the side of the building. Hmmm, not a good first impression, but he needs a nice place to sleep too. So once we turned the other way and went around the building, we were pleasantly surprised. The valet helped us with our bags and car, check in was a breeze with a friendly young lady and they had a champagne welcome hour. Our room was clean, cozy, upscale, felt new and was very comfy with a huge TV and free movie channels. We would stay here again without question. This hotel had everything we needed and things that were available that only added to the experience. We enjoyed the food at the restaurant and the extra nice in-room products and Starbucks coffee. Thank you Hyatt Regency for making us feel at home away from home.

Railroad Restaurant should be avoided. The bartender was awesome though. The staff at the restaurant were in slow motion. It felt, they hated they're jobs. The food was satisfactory.

We ran into unexpected small things, for example, the elevator system didn't work properly, no regular coffee in the room and a phone that didn't work. Not expected in a Hyatt Regency.