Abba Burgos Hotel 4*Superior

From a 4-start hotel room for €200 per night I was expecting a lot more even in corona times. Everything that lured us in this place, like pool, gym etc was closed including the bar, there was absolutely nothing you could get in the hotel. We had two kids with us, so they moved 2 foldable beds in our standard double room so there was no space left whatsoever. They did not set the blankets on those beds so when kids woke in the middle of the night we had to search for them, and in the end had to use bath towels instead. Probably the worst hotel experience over the years.

Nice hotel, clean, smart with nice staff but... having arrived Saturday evening I was told there was no food service, no bar service, no room service, nada, nothing, ziltch. I fully understand the virus has changed all our lives However I felt duped. Had I been notified of this prior to arrival I would have gone elsewhere. Was a real disappointment at the start of an epic road trip. The staff were lovely though, poor things.

Lovely Hotel well located, the staff were helpful and the rooms and facilities perfect. We were due to stay at the Hotel Meson del Cid, but got a message back Saying they Charge €10 extra for the dog. However this Hotel appeared not to Charge. Until we got there to find out they charge €25. Not only that but snother charge for Parking in their own Carpark of around another €25. I was shocked as nowhere in the descriptive parts of the Hotel info on Hotels.com does it mention these charges. In fact we you go to book the header reads you will pay no more than this price. So I went into the T&C in the small print there were the extra charges. Surely charges for service are not T&C's not happy as a one night break that should have cost 75 euro actually Cost us 118.euro

Very well located, clean, with all you need hotel.

We are on the Camino de Santiago and had several hard days on the road and wanted to treat ourselves by staying at your hotel. The room was very nice and the pool was relaxing and we had a good nights sleep. The next morning we wanted to have breakfast before heading back out on the trail. We went to the hotel restaurant and asked the hostess the price for breakfast. We thought the price was too high so we did not stay. This apparently angered the hostess as she snapped a rude comment at us as we turned to leave. We left and went across the lobby to the bar area where we had some fruit from our backpacks. There was free coffee service offered to all customers, so we made a cup while we sat and ate our fruit. The hostess from the restaurant came flying across the lobby yelling at us that the coffee service was closed. She began pulling the coffee, creamers and other supplies and throwing them in a locked cabinet. She was mumbling to herself and was very angry and rude. While the hotel and the ammenities were nice, we will never stay here again with this level of customer service. You lost a customer over a cup of coffee. Congratulations.

An overnight stay en route home. We need to go back to explore Burgos!

Ideal stopover en route to the Algarve. We had a room with a terrace and small garden, great for our dog. Lovely hotel but tricky to find. Bedrooms and bathrooms very nice. Staff very polite, dinner and breakfast great. Will be back in five weeks en route to Calais. Burgos is well worth a look around

Family holiday great location

We booked a room with 3 large double beds and got a room with 2 double beds and an extra smaller bed, which needed an extra blanket. Towels in the bathroom were only provided for 2 persons, although we are a family of three. Having to ask for all this extra stuff after a long ride, was not pleasant because staff wasn’t always that friendly.