Citadines Bastille Marais Paris

Super gelegenes Hotel mit sehr gutem Service. Wir hatten ein Apartment für vier Personen, D wir mit zwei größeren Kindern unterwegs waren. Alles sehr sauber, nur die Toilette hat etwas 'gemüffelt'. Lage im Marais ist traumhaft.

Die Zimmer/Appartments sind in die Jahre gekommen: Türen, Kücheoberflächen zerkratzt resp. abgenutzt. Klimaanlage funktioniert rund um die Uhr (kann nicht reguliert oder abgestellt werden). Hotelmitarbeiter sehr freundlich.

The location is good, staff friendly, apartment clean, decent size, bathroom good, kitchen facilities good, WiFi no problem, (you can even get UK telly), in fact everything you need for a few days stay in Paris. For breakfast local boulangerie and/supermarkets meet all needs. The real advantage for us was if you need to switch off at any point because everything can be very full on, going 'home' to the studio is more relaxing than a hotel room - but that's personal choice. Would definitely stay there again.

It had i a good location it was clean and affordable, no complaints in general

Great hotel with fantastic amenities. Spacious studios. Lovely reception staff. Appreciate the free coffee in lobby

Not what we expected

I had several questions before arriving (eg. laundry, luggage storage) and was able to get those answered via email prior to our stay. The communications were great and at arrival, the front desk was genuine and friendly. The rooms were not ready so we left the luggage in storage and returned around 3pm. The check-in process was painful and such a long wait - we were required to sign forms for the police department and I felt it could have gone much smoother with passport in hand. The room was clean and spacious. There is no daily room service, but we were able to request a fresh set of towels or cleaning if need. Room service is available by request, but my cousin noticed her money was missing. It was reported to the front desk, but nothing came of it. There are safes in the hotel, but she didn't think anyone would go sorting through her bags and remove 8 euro. It was difficult to figure out how to unfold the sofa-bed on the first night, it would have been nice to have some instruction. Overall, the beds were comfortable, the evenings were quiet, and we got a good night's rest. The metro was less than a 2 minute walk away, and a variety of restaurants were about a 10 minute walk. The location was good but getting around required about 20 to 30 min of travel via metro.

The only issue we had was the room we were offered on arrival (418). We had booked for a nine night stay in a room with balcony - this room has a balcony for one. We were fortunate with the lady who took care of our check-in, appreciated my concerns, and transferred us to a more suitable room. The room facilities are excellent, great kitchen and bathroom, free coffee available 24/7 next to reception. Proximity to the Bastille is also a bonus.

Check - In and out is slow Breakfast selection is really poor Rooms are basic but functional - no issue Location slightly miss leading is a good trek to Marais I wouldn’t say the price represented value for Money compared to other hotels of a similar nature/price point

Access to more English tv would be better