The Inn at Longwood Medical

Amazing! Thank you. 🙌

The room was fine.Location was the priority.The room location was above the intersection of Longwood and Brookline ave. so it was noisy till late night.Being in the hospital center sirens for the intersection were loud [understandable].Book a room with an even number if possible and it will be less noisy.They charge for parking too.Bed and linens fine.

Best hotel i ever stayed in friendly staff, awesome bed very clean

The room was fine.Bed comfortable.Check-in was fast, friendly,and efficient.Room service breakfast was on time but needs some work.Parking a vehicle was fine[we arrived in the evening after the work day].We will stay again.Great location for medical appts.

Good location. Good food

The only criticism was that it was noisy. Could hear ( loudly ) the street noises primarily sirens .

I made a reservation for my nephew visiting from a foreign country. It was fully pre-paid for 3 nights costing over $ 600. When my nephew checked out, he was charged with $ 440.58 on his credit card for no reason. In fact he received a text notification for the charge as he walked out of the hotel. He walked back in and asked the hotel staff about it. My nephew was told to talk to Expedia (~ Hotels.com). The hotel staff did nothing to resolve this issue. I had to call the hotel multiple times in two days and call Hotels.com to report this issue. The hotel staff kept insisting that I had to call Expedia to sort it out. After several calls in multiple days, they finally admitted their mistake and gave a refund on my nephew's credit card. It took 6 days to see the refund posted. I hope this incident was an honest mistake.

We thought our room was clean & comfortable. The service was excellent. We would absolutely stay here again

Top reason for stay was closeness to Dana Farber. Hotel was nice but dated and way too expensive for an average hotel. The staff was very frienly and helpful.

Nice hotel in an excellent location, especially if you or a loved one are having surgery at one of the hospitals nearby. Beth Israel's Shapiro campus is across the street from the hotel and their East Campus is around the corner, which is really convenient. The hotel provides room service, a parking garage, access to the Galleria Food Court, and their own restaurant. The front desk service was excellent and the room was spacious and very clean. We stayed on the 8th floor where it was quieter. The only issue was the fire alarm went off three times during the night, which woke us each time (all were false alarms and we didn't leave our room). The hotel never acknowledged this inconvenience, which was annoying (would have been nice if they offered a free newspaper or a coupon to their restaurant). It's simple touches like these that make guests want to return.