Fairfield Inn & Suites Orlando Lake Buena Vista

Front desk was not attentive at all! Training the whole time and only one person doing the check in. Had to request liens for the sofa bed. WiFi is horrible!

We stayed here as we planned to visit several of the Disney parks. The hotel does offer a shuttle to Epcot and from there you can shuttle/bus/monorail to the other parks. The shuttle only picks up at 8:30am - on the dot! Do not be late, the driver will leave at 8:30 - and has 2 drop off times at 8:00pm & 10:30pm. With the park hours those were not convenient at all. We didn’t get to the Magic Kingdom until almost 10. We ended up using a ride share for the remainder of our time. The breakfast was a good continental breakfast. Room has good amenities - fridge, microwave, hair dryer, face wipes, etc. Overall would stay again

FREE Internet - LOL if you can connect. Internet is horrible. It doesn't work. You can't connect and do anything on your device. I called front desk and was told I had to deal with a 1-800 number. Wasted my time for 20 min trying to get that to work, The person on the other end was rude first of all and was very quick to ask me if I wanted to purchase a better internet package for my stay. It's a money scam and they should be ashamed. Breakfast area horrible and messy. Eggs had so much water in them they looked like soup. 2 choices for cereal and they ran out of milk and had only skim milk left. Watched a women stand in front of the waffle maker and made 8 batches of waffles for her "big" family while the line behind her had 10+ plus people in it waiting. When confronted she blew us off. Bed comfort was great I'll give them that, however the price I paid you can pay anywhere. Not having internet in this day and age is a joke and then having to deal with their internet company vs the hotel taking care of it. NEVER AGAIN and I am in Florida quite a bit.

PROS Good enough hot breakfast with proteins such as eggs, sausage/bacon and the standard other items with fresh fruit. Good breakfast area and decent lobby. Good business center. They help storing luggage if you arrive early and room is not ready so you can go enjoy your day. Close to various shops and restaurants for your walking convenience. CONS Rooms are a bit cramped and mattresses uncomfortable.

It was ok except for no shuttle service at night back from Disney parks which was the main reason I booked this hotel. I had to pay for taxis $30 to $ 40 back to hotel. Not cool since I didn't budget for this!! I guess I have to find another hotel with better shuttle service.