Holiday Inn Express And Suites Santa Ana - Orange County

Very clean, updated and comfortable rooms, and good service. Breakfast had more than just the basics including omelets, sausages, biscuits and gravy, and pancakes along with the standard continental breakfast items. easy to reach location from the airport. This will be my go to for OC.

The hotel staff were friendly, quick, and super helpful. The room itself was clean and comfortable I would most definitely recommend this hotel and happily stay again.

During our check-in, the front desk representative answered 2 phone calls before checking us in. We were already waiting there for a few minutes while she was dealing with another complaint and finally it’s it turn and we had to wait longer while she gave someone over the phone directions that she had to look up. We thought it was rude that she didn’t try to help us first or at least put one of the calls on hold or not pick up the phone until she dealt with us. We were very patient waiting, but at that point it was getting ridiculous. Then she didn’t give us directions that when we entered the room that we had to leave the key in to make the lights turn on, we had to call the front desk and get it figured it out why our lights or tv wasn’t turning on. They also didn’t clean our room during our second day there, we didn’t have the sign on the door so we don’t know why they didn’t clean the room.

Wonderful hotel if you have a car and can drive to places! Nothing around it to walk to like restaurants. I'd stay here again

Good night