Holiday Inn Express San Jose-Central City

Very clean, like new feeling, friendly!

On our trip. It was a perfect pit stop. Beds were awesome. And awesome pillows

I forgot a clothing item and the hotel claimed they did not find it in the room. I called immediately after realizing, about 4 hours later and said I would gladly pay for shipping. Unbelievable.

The room was decent and clean. It could use an upgrade with new carpeting and bathtub. Upon pulling onto the property, we realized that they are constructing an entirely new building from the ground up. Had we known that there was going to be major construction right outside our room, I would have booked with a different hotel.

I had requested both through here & called the hotel directly asking for adjoining rooms. I was assured that wouldn’t be a problem. Only to arrive & be told they didn’t have adjoining rooms at this hotel. Very discouraging.

This hotel is just another Motel, nothing less, nothing more. BUT they have construction going on the sight, that leave not enough parking spaces during the night, and mostly distract the guests, and obstruct the way in and out during working days. I had to wait for an hour to drive out because of a large truck unloading stuff. The food is so so, the rooms are big and comfort. The service is OK. It close to the highway.

Great location.

I stay here every time I travel to San Jose in business. Clean and comfortable with breakfast. Staff are super friendly and accommodating.

The hotel was very clean and did not look old or dated. The entire staff was extremely friendly and helpful. The breakfast was easy and good with lots of variety of hot food and baked goods and comfortable seating. Downside - construction of their new hotel was not made known before we arrived. Luckily rooms block almost most noise from the outside! Even the planes you will see descending to SJ airport nearby. Neighborhood one way was bad, otherway was newer and felt a little safer. Felt safe outside our room in the hotel parking lot and walking from room to breakfast or loading car, etc. Lots of chain restaurants near by but with less than 10 min drive to downtown I’d highly suggest trying some local places! Also front desk has things if you forgot something like a toothbrush or shaving cream! Super helpful! Hope people won’t take advantage so they stop doing it. Front lobby also had a work stations computers, wine/bottle openers you can borrow. The jacuzzi looked hot (steam), gym looked clean and not dated, and they had laundry machines available if needed. Ice maker and vending machines w sodas and snacks on site. Also there’s coffee and juice and hot water for tea or hot coco in the lobby 24/7 I believe. Also a water cooler to fill your bottles. Overall a good place to stay and would stay there again. Kindness of the staff made up for any inconvenience of the construction (ps they did not build on the weekend).