The Fairmount Hotel

I’ve stayed at this hotel various times over the last 20 years. Unfortunately it needs to be improved. The overall condition is poor with many deficiencies noted, from torn or worn carpet, cracked sink, and scratched paint. No bellhop was available to help with luggage. Valet parking was $39! Hotel has a lot of promise but needs work.

Conveniently located, quaint style, our junior suite needed some maintenance and modernization.

Our stay was short (1 night) We were not in hotel room much. The restaraunt down stairs was excellent. Perfect location. Rooms were Filled with antiques.

We were excited to stay at a Fairmont. While our actual room was nice, we were put on the 3rd floor, next to a remodeled room that anyone could walk into. On top of that, the elevator was not in service, and with a family of 4, we quite a bit of luggage with NOT ONE offer to help us carry it to our room. As if that weren't enough, our room was freezing cold that night. There was an unusual cold front in April, so a heater would have been nice. When we called downstairs to ask about our locked thermostat, someone told us that a technician would have to come and remove a wall panel to see if they could troubleshoot and switch the HVAC to heating. This was late at night and we were exhausted, so we wrapped our kids in multiple blankets they brought so they could sleep comfortably. Needless to say, we could not check out of there fast enough. Certainly not what we expected from a Fairmount property.

Booked this hotel at last minute for a 1 night stay as it was one of the few hotels with availability. There was a lot of construction going on in the hotel and it was quite noisy from around 8am onwards. Also meant that the elevator was out of action. Not the best for a work trip as the rooms are not well equipped to do work. No breakfast available in the hotel. Rooms are characterful, but a bit tired. The staff were friendly enough, but they were also few and far between! Don't think I'll be rushing to come back.