Quality Inn & Suites Oceanblock

We had a wonderful stay. The room was clean and beds were comfortable. Everyone was so friendly and welcoming.

The hotel’s location was great. The breakfast was good for Covid times. Check in was terrible. It was to be at 3 and we never got in until 4:30. They were short staffed and I understand that. But the customer service wasn’t there. They acted like we didn’t have a write to be upset. An hour and a half wait is a long time when you want to check in and you have to wait. Other then that we had a great time and I would go back to the hotel.

We stayed at the Quality Inn & Suites for 5 nights. From check-in to check-out we were very pleased with the property, spacious room, pool, and staff. A convenient location and plenty of parking. Very easy access to the beach as well.

I suppose in these early days of traveling in a post-COVID world, some slack should be given to hotels. But it's fair to let potential visitors know what they may encounter. Not all of our issues were due to the pandemic. 1. Check-in time was quoted as 3PM. When we arrived, several people were waiting for their rooms. I was told to check back at 4, but we could use the pool in the meantime. My daughter took advantage of that, but my wife was freaked out by the complete lack of masks in the lobby (neither employees nor guests were wearing them), and opted to drive around. The pool was too crowded to keep a safe distance, despite posted restrictions (not enforced). I kept checking back, and our check-in time changed every time I did. Our room wasn't ready until about 5:45, but by then we had left for dinner. *Note: the front desk staff was *extremely* understanding and apologetic; the delay was beyond their control. The lack of safety enforcement is a management concern 2. When our check-in was delayed, I asked if we could have a room that did not face the pool. I was told that our room, in fact, didn't face the pool. That was a falsehood; our room looked out at the pool. And since pool hours were also not enforced, our room was noisy. 3. Unlocking the door was a puzzle. Either the light wouldn't light or the knob wouldn't work. Complaining didn't yield results. Our best bet was to pray and hope that the 12th time would be the charm.

The view was amazing of the beach from the balcony. Front desk guys were very friendly and helpful. We did have an issue getting towels and wash clothes. The kitchen was very dated. And our bathtub didn’t drain without us holding the handle down, other than that it was an okay stay.

We have stayed here before and will again. We like the location very much and the staff is friendly, helpful, and we felt safe and secure. There was a few concerns we noted such as hair in the bathroom, some broken grills in the elevators, and overall a little updating would be good. The pool was clean and comfortable. Parking was easy and safe. We can't comment on the breakfast as it was really nonexistent due to the covid issue. Luckily, the hotel is on the Delaware line, and they were much ahead in the covid recovery than md, allowing in house dining. Not the hotels fault by any means. We do recommend the quality inn and we definitely will stay there again in the future.

Great clean room

Great stay. Friendly staff, clean room, nice breakfast.

The building itself was old. I think they tried, but they need to do more than paint. Our patio door didn't lock well, the AC units were window units that were retrofit for wall units. The carpets need to be replaced. the beds were VERY HARD. It was either the TV or the satellite but the picture quality was horrible. Breakfast was the same, exact thing EVERY MORNING. There was nothing different any day we were there. While the location was great, I'm not sure we would stay there again unless some major changes were made.