Embassy Suites by Hilton Orlando-North

All is good! Great Hotel!

The ac of my room never worked, it was really hot, when I called they sent someone and the only thing the person did was to bring a Fan! Disappointed

Worse experience I've ever had at a hotel, couldn't wait to check out! No exaggerating.1st room had fleas & were biting everyone, the hotel come to find out is pet friendly (in the building behind the atrium). 2nd room didn't even have enough beds like we originally had & was so small you couldn't walk past each other, had to sleep 3 to bed. So mad! If you charge the room for the stakehouse they don't hold that amount on your card they place another $50. hold on top of the $50 they hold at check in! This hotel is so outdated & worn it's not even funny. The atrium looks cool when you 1st get there until you start taking a look around. Nasty carpets, walls, and doors, outdated decor, nasty pool & spa. I've stayed @ many hotels in Orlando as a FL native & this was the worse thing I've ever experienced! The bed was so uncomfortable & the pull out coach was a joke! The employees don't help either. They have zero customer service skills especially Alexandre and the front desk supervisor, they looked at us like we were crazy when they asked what was wrong and we said well what was right? They didn't offer apologies or anything! Uugghh this hotel is so nasty & if you know what's best do not stay here! Anyone giving this hotel a 10 must be low class. Seriously, nasty hotel! Tight unairy hallways & low ceilings in the rooms that are narrow, their burgandy carpet with palm tree pics have got to go. You can tell they've painted the walls to conceal the datedness. Hair in the beds. Run

My family enjoyed ourselves during our 2 day stay. With the quarantine happening, we were able to relax inside or take a troll for exercise at Cranes Roost in front of the hotel.

I am from west plm Bch I live here 8yrs n been coming there since daughter 5 cause danced for Apopka dance n all recitals were at Limon high we live in Umatilla wld always get two rooms one for my special need daughter n mi n other one in room it’s her favorite hotel this part is embassy’s suites n cause our spring break trip we decided come for two nights put on back looking at air condition n always have water view or side no balcony n people working on road bang fr 9pm till I left at 10am. It was banging all night we had go living room n then restaurant closed it was not same clean fresh and clean was a plus. Then called front desk told man bout banging he wld get back too me n never did heard he was knew

The hotel is in a great location; the breakfast is excellent; and the staff helpful. The only thing that could be improved is the managers reception.

We were tired and hungry so ee didnt request dif room. We always liked the Embassy Suites. Everyone was very nice, but front desk put us in a meeting room w boardroom table for 8 in what was supposed to be our living room/tv room. Bedroom w great and also reception and breakfast included was good. Great location. But rated lower due to room mistake.

There for bike week the hotel was very nice and accomodating

Tried to check in but the power was out. Went to dinner figuring it would be back in upon my return. But it wasn’t. Then then refused to refund me and expected me to pay for room without electricity. I stopped payment through my credit card. But why should I need to do tha