The hotel is in a great location, lots of complimentary amenities…Even though my stay was only for one night, I arrived a bit early around 2pm. Upon checking in, I was told my room wouldn’t be ready until closer to 3:30pm (check-in is 4pm). I just wanted to be able to use the pool while I waited for my room to be ready, but the man who checked me in seemed a bit put off since I didn’t have a key card yet and he would have to let me in. So instead, he told me I could go use the complimentary bikes and take a ride down to the pier or have a drink from their self pour area. Some of the options didn’t work, so I ended up just having sparkling wine. Around 4pm, I still didn’t receive a text/call and was told by another front desk employee that room will be ready soon. So I went to do a quick bike ride down the pier. Came back around 4:35pm, and waited in line to check in finally. Still never got a call/text. I wasn’t able to get into my room until around 5pm! At that point, I just wanted to shower and enjoy the sunset. No point in using the pool as the sun went down at 6:15pm.…granted it was a busy Saturday and I was only able to stay one night, I still feel very disappointed in the whole checking in process.