Hotel Balzac

Tolles Personal, super Umgebung!

On arrival we were shown to a dirty room. The receptionist did not check to see if the room was ready before showing us to the room. When the room was eventually ready, and we recieved the key, it still wasnot clean. This problem was quickly solved after we complained, but it should not happen in a hotel of this standard. The room could have been inproved with the inclusion of coffee/ tea making facilities, which is today almost standard issue in all higher class hotels.

The customer service at the hotel is excellent. I salute the person who trained the staff. I was provided with early check in, they accommodated me because I was traveling with my parents who are elderly. Thank you to everyone at the reception. The hotel is clean and large for most rooms you get in Paris. The hotel is literally a stone throw from all restaurants, cafes, shopping malls and theaters. The concierge is also friendly and helped us book many events. The hotel is 10/10 and I would recommend it to anyone.

I was surprised we did not have a complimentary water and coffee or tea making in room Also we did not have rooms on same floor. I also ordered a city view room which we did not get

We enjoyed our stay! Excellent service!

Elegant, charming and grand for any visit to Paris. Just a few steps off the Champs-Elysee,but no noise or drama. Easily access airports and all sights via train and metro

The room was beautiful and spacious, which was the main reason i chose it. I had the standard room. It was quiet. Close to metro stops and shopping. The bed was very firm, which was good for my partner’s back. The heated toilet seat was very enjoyable. We had a bit of an issue with the room being cold, despite putting the heating to 30 degrees. The service was okay, a range of attitudes from the staff. Some making a lot of jokes, others less than friendly. The girl on the desk stopped addressing me and spoke only to my partner when she found out he spoke french.

The room was as shown on the internet, very nice, upgraded to a deluxe room with a balcony and a view to the Eiffel Tower for an extra of 150 € per night. A bit expensive but was worth it. Very clean, service was good. But the AC system was terrible . Big problem since it was very hot outside

Awesome location off the Champs-Elysées right next to the Arc de Triomphe. Great service (including an amazing upgrade).

Everyone from the front desk team to the Concierge tam of Patrick and Christopher went out of their way to make our stay convenient. Hotel is older but charming and the bathroom is modern and well appointed.