Courtyard by Marriott Alexandria Old Town/Southwest

Friendly staff. Amazingly clean room.

First night arrived, there’s no hot water. Water was cold. Called the front desk, I was told there’s nothing they could do until in the morning when the maintenance people came in. What happen to “emergency call” ?

Hotel seems to have been recently refurbished- rooms are in a very nice condition. Stay was comfortable although I often find hotel rooms a bit cold and this was the case here. Service was mixed - check in and out was great and staff were friendly, however we were running a morning meeting session with breakfast and the staff seemed to have difficulties meeting some of our basic needs such as providing spoons to go with the yoghurts we'd ordered. We got spoons, but it seemed like we were bothering the staff asking for them