Omni Severin Hotel

Room smelled terribly of cigarette smoke, front desk not helpful.

When we arrived had to wait for a room as the system was updating. Front desk person and valet were very nice though. Room did not get cleaned at all after our first night and had to reuse the dirty towels off the floor. Could not reach anyone over the phone to the and get fresh towels brought up to our room.

The hotel is in a great location, no doubt about that. I was kind of surprised at the size of the room, it was super small I thought for being deluxe. It was nice enough, but to me, doesn't live up to the Omni brand. The Omnis I have stayed at are always very lavish and fancy, this one was definitely older. Still a good stay.

The hotel is “fancy” in an old fashioned way. The room was small, the bathroom was tiny and had no fan. There is not a microwave, coffee maker had to be taken from a cabinet and moved to the bathroom because the cord was short. Everything about it was outdated. The hotel bar was nice, bartenders were very friendly and helpful. There was a $50 fee that was “hidden” in the fine print of the reservation.

The hotel is well situated in downtown and very ornate. It was right next to the reception venue at Union Station Grand Hall. Enjoyed our stay.