Sheraton Mission Valley San Diego Hotel

Room smelled like cigarette smoke. Otherwise ok.

Good trip not so good hotel. At a Sheraton you sort of expect 1st class. We were treated as 3rd world people in my opinion. When the fridge doesn't work and they want $25 a day to park your car in a unsecured lot I was destined to be disappointed. The toiletries provided were scant and they pretty much beg you not to clean your room. Which I gladly did oblige them since the housekeepers hair was ALL over in the bathroom. Disgusting! San Diego was great with the spectacular weather and sights. However, the service industry in the whole area needs a complete reboot. That was the case @ this Sheraton as well. Not friendly and complete with a chip on their shoulder. Much to improve upon, but, it can be remedied.

ASK FOR YOUR ROOM TO BE CLEANED.OTHERWISE THE HOTEL WAS FINE.I ENJOYED MY TIME THERE!

The Sheraton was good, there were really only a few thing I was not to please about. For example I think the parking should be provided with your stay, but appearently that's not the case here a $24 fee is added to your card if you use it. The only other option is to park on the out side stree which is pretty busy. The other thing about this hotle is that the walls are a bit thin and being a light sleep is not ideal since you can hear every loud mouth person that pass your room late at night. Please people respect others! The other thing that you can kinda hear is the freeway since it's right out side, but I guess most people like the convinience. Other than these issues the place was clean with a good buffet breakfast and with lots of dinner options on the other side of the freeway.

The manager was incompetent and so was the staff. I lost my $200.00 flat irons and tried to contact them several times. They kept hanging the.phone up in my face. The staff spoke no English especially the four keeping, sent me the wrong items back saying these was the items that i.ledt in the hotel and they actually weren't and charged me $10.00 to have the incorrect items sent to me and still haven't called me back to replace the items. Should have been refunded my monies back due to their incompetence. Would.like a refund back for my entire stay at their hotel. Oh and was told they don't do room service.