Motel 6 San Jose Convention Center

The location is awesome, close to downtown, Whole Foods, restaurants... The room smelled of old smoking. Don't know if that's from old times, under paint. I had booked this to a big part, because of the pool. The pool was out of order, closed by county for health reasons. Front desk said it has been "closed just a little while". Maybe they would rather not bother to keep it in shape and open, because it's a cost?

Not the service I expected for the money I have paid

I can see where they tried to do some cosmetic updates on the room. However, the bathroom, looked worn and in need of a good cleaning. The walls are super thin and I could hear anybody and everybody walking outside of our room. Overall, was fine as a place to rest my head for the night.

I would not choose to stay here again if a better option were available, but if I had to, it's survivable. The rooms have been semi-redone recently, and have hard surface floors, which keeps them seeming cleaner than with carpet. They do not provide any toiletries beyond a bar of soap (but hey, you can buy from their vending machine!) and no hair dryer (not even when I asked at the front desk), and if you're taller than 5'5" the bath towel will cover either your top or your bottom, but not both. The pillows were disappointingly cheap and a little icky. My biggest complaint is that they refused to provide me and my coworker our receipts. I booked both of our rooms through hotels.com, to be paid at the time of stay. The front desk staff charged our cards separately, then told us that they couldn't provide us receipts because it was booked through hotels.com. I chatted with hotels.com customer service and they called the hotel to insist that they send us receipts. I was told that would come to me via email but so far, nothing. For what it is, it's okay, but it's not great.