The Rubens At The Palace

Das Hotel ist leider in die Jahre gekommen. Zimmer sind, wie so oft in London, doch eher klein. Das super nette Personal ist dafür top. Sauberkeit ist ebenfalls auf sehr hohem Level. Ideal wenn man in LGW ankommt und mit dem Gatwick Express nach Victoria Station fährt. Hotel ist zu Fuss 3 Minuten entfernt vom Victoria Station. Die Lage ist wirklich top und idealer Ausgangspunkt um die wichtigsten Sehenswürdigkeiten zu erkunden.

We opted for a superior room and was extremely disappointed. I had specifically asked for a king bed and we had 2 singles pushed together with really nasty cheap pillows. Bathroom was tiny with a walk in shower with one large ceiling shower head so had to wash my hair even though I didn’t want to. Horrible view over an alleyway. Breakfast ok but we were sat next to the clearing station so not an overall pleasant experience. Would I recommend or return, NO and in my opinion a real rip off for £450!

Our new favourite London Hotel. Great location and wonderful service.

Bedrooms completely refurbished- but no overhead shower in the bathroom. The New York bar - features The Charge of the Light Brigade and posters of old British trains. Modern lighting in the public rooms - plus Venetian glass chandeliers. Friendly, helpful staff dressed in traditional British uniforms - but 90% are from Eastern Europe. In sum a decent hotel, but far from “superb. “

The location is amazing, the price is way too high though for the room you get. They have high quality linens, but the hardware and plumbing are suboptimal for such a “luxurious” hotel. Staff was okay. I’ve stayed at the Hotel 41 next door, which was very similarly underwhelming, so I’m assuming they’re owned by the same folks. Again, it wasn’t bad, just not as good as should be expected for the price you’re paying per night. I’d rather save some money by taking an Uber in from a nicer hotel further away from the center of town.