Loved the staff. Supper helpful and just very nice.
Nora, Familienurlaub (3 Nächte), 1. März. 2020
Fantastic property. Great room, food and staff. We were made to feel so welcome. Highly recommended.
Romantikurlaub (3 Nächte), 29. Dez.. 2019
It was an amazing experience and the staff was fantastic. The hotel vibe was excellent and the service was awesome.
Definitely a place to stay in Paris🙏
Monde, Geschäftsreise (2 Nächte), 14. Okt.. 2019
I don’t know where to start.
The hotel was gorgeous. The pool was amazing. And the staff! The staff made us feel so welcome and they went above and beyond. We will be back!!
Josh, Romantikurlaub (3 Nächte), 27. Sep.. 2019
The only positive things: Location and doorman/doorwoman and Jeanine from concierge.
Negative: Management, a rude receptionist, housekeeping staff need to change or get some real training (it’s not normal nor acceptable that every other day for 6 days they do not replace nor clean the used glasses and cups) and by the way The measly “privilege” of adding two bottles of water a day won’t break the bank for them, an Evian bottle costs only 0,50€ from the franprix nearby but No they choose to charge you a 7€ price for that bottle. This is a basic thing any 5 star hotel offers these days. I don’t think these people grasp what it is to be a 5* entity, you see the 5th star is given for attention to detail like no enforces smiling and bad mouthing any client. They think that if someone complains about their low quality service that person has issues, but No it’s never them. At any other hotel in this same area you will get a 300% more value for your money with staff who genuinely love their jobs, who lie to your face and have an attitude about it. The ones who “liked” this hotel are either Bots or individuals who have shockingly low standards.
But the one to blame is the 5 star alliance. This hotel is a 3-4* at its best.
Reise (6 Nächte), 4. Sep.. 2019
Very disappointed with our stay. Although the property just opened in June 2019, the room was smelly and noisy (cleaning ladies just gather in the hallway to talk loudly at 9-10am...not necessarly how we want to be waken on our vacation). Also the hotel has too much staff. Its a small boutique hotel on 4 floors, yet there are : 3 receptionists at once, countless cleaning ladies running up and down the tiny corridors. It just feels crowded and noisy for nothing.
Also be prepared to be woken up with the furst rays if light as their blinds do not close on the side. There is also a mirror slidding door to access the bathroom but on one side its see-through and if your “lucky” to have a window in your bathroom, well...you will wale up at 5:45am like Zi did every morning.
It feels they are trying to overdo it, yet they under achieve it.
It is not a 5 stars hotel and clearly not worth the price of €400/night that we paid to stay here. We feel VERY CHEATED. This is a glorified 4 stars.
UnhappyGuest, Romantikurlaub (4 Nächte), 4. Juli. 2019
The spa and pool were a plus in the heat. The location was wonderful. However, the room was small and needed small repairs.
Geschäftsreise (5 Nächte), 24. Juni. 2019
Our stay at Les Jardins du Faubourg was a perfect and memorable experience, which was personalized by Mme. Boccara and Monsieur Collin, the Managing Director and Concierge of the hotel. The hotel had just opened its doors in the beginning of June, so everything was pristine and new. We liked the interior design of the hotel and rooms, as well as the interior garden terrace, which was like walking into a calming oasis from the rest of the city. I would highly recommend this hotel to anyone with discriminating tastes, as it far exceeded our expectations. We will definitely return to Les Jardins du Faubourg when we return to Paris.
ColinCorrea, Familienurlaub (5 Nächte), 1. Juni. 2019
Beautiful hotel in heart of Paris. Amazing Spa area, service was super good
Benita, Reise (1 Nacht), 1. Mai. 2021
Très bon séjour
Anthony, Reise (1 Nacht), 15. März. 2021