Embassy Suites Dallas - Lovefield

A very nice and clean Hotel that has plenty of parking. Sheets and towels are very nice. Bed was super comfortable.

Once again I was discriminated against because of booking through a 3rd party. Upon arrival they told me I had booked a smoking room which is absolutely the case and said I had to stay in the room as booked since it was through a 3rd party. When I finally did convince them to give me a non smoking room they gave me a handicap room which is almost as bad. The industry needs to grow up and either stop accepting bookings through 3rd parties or treat all of their customers equally.

Had a Great Staycation

Charged for parking! No mention of this.

The pictures and description of room was a complete lie. At best room was 10' X 20' tucked into a corner. For that much money they should be embarrased

You charged my credit card for the stay and they keep.trying to charge me for the stay also. This was the first time using hotels.com and and it was a huge hassle. I dont feel inwill.do it again.

I booked this in advance for graduation for my daughter and grandkids. Picked for location breakfast and pool. Was extremely disappointed that pool was closed due to renovations. If i had known in advance I could have found another place . Since it was graduation in town the hotels were all booked in the area. Also the air conditioning in the room did not work well and it was quite warm/ hot in the room.

I was very disappointed with this hotel. Our family was attending a college graduation celebration and this was the hotel that was chosen for all the family. If you are short in stature, elderly, even slightly handicapped in ANY way, can't walk long distances, or can't climb stairs this hotel is definitely NOT for you. The ac/heating wasn't working properly. It was winter but our rooms were so hot! The thermostat was either broken or was programmed not to go below 70 drgrees that felt like ninety degrees. The bed was so tall and I am so short that I could not lay on the bed without using a footstool. The lighting was very poor to apply cosmetics. The commode barely flushed. The bathroom vanity was too tall to comfortably reach the sink to brush my teeth. The springs on the pull-out sofa bed felt like they would break through the mattress at any time. The carpet was dirty and the living room furniture looked drab and dirty. To reach the dining room you had to walk down steps to reach the tables. The whole room you were either going up or down steps. This was awkward and dangerous for people on canes, walkers, or wheel chairs, trying to balance plates of food and cups of beverages and getting back to their tables safely. There were no ramps available. There was too much diffetence from the dining room to the

Loved it, a great staycation