We stayed here for a short break in early September, all in all we had a lovely break, however there are a few things that need dealing with before they become a bigger problem!! We knew the remoteness of the property so we had a hire car and had no issues with the location, actually we really enjoyed the location as we had day trips to Murcia, Cartagena, Mazzarron and Torrevieja all within an hours drive. The staff were lovely and friendly and the rooms and dining areas were clean and well presented. Food was good, typical buffet style but plenty of choice and fine for our 5 night stay. The issues were pretty much all as I had read in the previous reviews and unfortunately it doesn’t look like anything is being done to rectify them!!! The flies around the pool and outdoor areas I accept are pretty hard to deal with, but they are a real nuisance, I’m used to a few flies but this is really an issue here.. The pool is huge and fantastic and we enjoyed swimming, however the flies really spoilt our stay and we ended up heading out each day to the beach to escape them! Ants.. Everyday we had ants in the room! None when we arrived but I guess we must have disturbed them because they were relentless, we asked at reception but never fixed. Outdoor areas were looking unkept and in need of attention. So much potential here but it could go either way, Ona sort it out now or you will lose customers by not dealing with the issues, I see lots of lip service in your replies but no action!!!