Went to visit Prague with my wife, 2 year old son, and mother following a business trip to Vienna. I chose THE MANES because of all the amazing reviews and it sure did not disappoint. Our stay exceeded our high expectations and then some. On the train ride to Prague, I contacted the hotel and Olga was able to organize a last minute shuttle to pick us up at the train station so we didn't have to haul all of our luggage along with our 2 year old on public transit or in multiple cabs. Upon arrival, we were warmly greeted with complimentary prosecco (and apple juice), and the complimentary beverages in the lobby continued 24/7 for the duration of our stay. I've never felt so genuinely welcomed to a hotel. The amazing service from all the staff continued throughout our stay, with a special mention to wonderful Olga! The entire hotel is tastefully decorated and the rooms are very comfortable. It felt like no expense was spared. Breakfast at Lola cafe next door was perfect every morning with a great selection of hot and cold food and beverage options. Olga recommended U Kalendu restaurant and the food and service was so incredible we went there twice in our four nights. When we got home, we realized we left one of my son's stuffies in our room, and they arranged to get it home to Canada for us! THE MANES is probably the best all around hotel experience I have ever had and if/when I return to Prague, I will book as far in advance as possible to ensure I get to stay there again.