HM Hotel Mirador is a great choice for a stay in Chihuahua. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amberis, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a health club, and a fitness center.
Languages
English, Spanish
At a glance
Hotel size
87 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
24-hour business center
7 meeting rooms
Computer station
Coworking spaces
Conference center (6200 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Banquet hall
Accessibility
Grab bar near toilet
Upper floors accessible by stairs only
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Amberis - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Delfos - This cocktail bar specializes in Mexican cuisine. Open daily.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 165 for adults and MXN 97 for children
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Mirador
Best Western Mirador Chihuahua
Hotel Best Western Mirador
Hotel Best Western Mirador Chihuahua
Best Western Chihuahua
Chihuahua Best Western
Best Western Mirador Hotel Chihuahua
Best Western Mirador Hotel
Best Western Mirador
HM Hotel Mirador Hotel
HM Hotel Mirador Chihuahua
HM Hotel Mirador Hotel Chihuahua
Frequently asked questions
Does HM Hotel Mirador offer free cancellation for a full refund?
Yes, HM Hotel Mirador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HM Hotel Mirador?
Yes, there's an indoor pool.
Are pets allowed at HM Hotel Mirador?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HM Hotel Mirador?
Yes, there's free self parking.
What are the check-in and check-out times at HM Hotel Mirador?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at HM Hotel Mirador and nearby?
HM Hotel Mirador has an indoor pool and a health club, as well as a picnic area and a garden.
Are there restaurants at or near HM Hotel Mirador?
Yes, Amberis offers international cuisine.
What's the area around HM Hotel Mirador like?
HM Hotel Mirador is in the heart of Chihuahua, a short 13-minute walk from Expo Chihuahua and 15 minutes' walk from Autonomous University of Chihuahua.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 8, 2024
JOHAN
JOHAN, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 31, 2024
No like hotel
Manuel
Manuel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 12, 2024
Paulina
Paulina, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 4, 2024
Personal muy amable, desayuno rico, área de la alberca agradable. Lo que no me gustó fueron las habitaciones, se ven viejas, alfombra sucia y casi no había luz, de por si toda la habitación es muy oscura y aunado a eso varios focos no servian.
rocio
rocio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Great hotel!
I enjoyed my stay, the front desk person was very friendly and made you feel welcomed. The staff at breakfast was attentive. I will definitely return.
Loriann
Loriann, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Friendly staff and great breakfast!
Josephine
Josephine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
The staff were great! I and my boyfriend will stay here again! The breakfast was excellent!
Josephine
Josephine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Great place
Cesar
Cesar, 2-night family trip
Verified Expedia guest review
6/10 Good
Jun 21, 2024
Poco decepcionado
Siempre me ha gustado quedarme en este hotel por la conveniencia de estar ubicado cerca del Centro de la capital y cerca de casi todo, además de su alberca techada para poder disfrutar con mi hija de 9 años quien le encanta la alberca. El cuarto en general estaba bien pero el baño tiene su lavamanos demasiado abajo, primera vez que veo algo así de todos los hoteles que me he quedado. La alberca, el agua estaba tan sucia que usando googles, aún así no se podía ver con claridad y en el fondo de la alberca apenas se podía ver la suciedad asentada, creo le falta bastante mantenimiento al hotel.
Guillermo A
Guillermo A, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2024
Armando
Armando, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2022
2nd time staying here. Our first experience was less than favorable. This time is was way better. Our room was larger than last time (not sure on how or knew there was a difference). Room was clean and staff is friendly. Seemed to be a little pricey for the place, but it does seem safe.
Artemio
Artemio, 2-night family trip
Verified Orbitz guest review
8/10 Very Good
Sep 12, 2022
Older property, pool open one day, food good, check in a little slow.
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2022
Good
Is good ubicación for us , close for everything old downtown and Acces fast to new town and District 1, and close to mi Family
Victor
Victor, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 11, 2022
Excellent price, a bit old but in good condition and very clean
diana carolina
diana carolina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2022
MUCH RECOMMENDED
OUR STAY AT THIS BEST WESTERN MIRADOR HOTEL WAS EXCELLENT. WE LIKE THEIR SERVICE AS WELL AS THE TRNQUILITY THERE. ONE SPECIAL IS THE UNDER THE ROOF POOL, IT'S JUST AMAZING. WARM FRESH AND CLEAN WATER, THAT'S SUPER.
JOHAN
JOHAN, 1-night business trip
Verified Hotels.com guest review
6/10 Good
May 9, 2022
We were a party of 4 and only had 2 towels. We called and asked for 2 more and they never came. They did offer complimentary coffee, but when asked for additional, they said they charged…I said it was fine, but they never brought it either. Our card key didn’t work the next day when we came back late in the night from a get together.
Artemio
Artemio, 2-night family trip
Verified Orbitz guest review
8/10 Very Good
Mar 17, 2022
Good memories of the hotel and Chihuahua
Receptions people friendly
Hotel it's ok but needs some maintenance, corrective and preventive
Good location. Near to the centre city, shops and restaurants
JAVIN
JAVIN, 8-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 10, 2021
Come and enjoy their pool!
Comfortable location, the heated pool was a big hit with the kids.
Excellent parking!!
Jose
Jose, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 6, 2021
Recomendable para estadía corta
El personal es muy amable pero en general el hotel necesita mucho mantenimiento. Es un hotel viejo, cuando entras a la habitación huele a alfombra vieja, las cortinas se traban y tienes que estar jalando de ellas para moverlas, el internet es muy malo, se desconectaba constantemente, el desayuno es muy básico. Lo recomiendo para una estadía corta dado que el costo es muy accesible, sin embargo para una estadía larga no es un lugar muy cómodo.
Helene
Helene, 10-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2021
perla
perla, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2021
Muy bien hotel. Muy comodo
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 6, 2021
Perfecto para un fin de semana
Perfecto lugar para vacacionar dentro de la ciudad! LAs habitaciones están amplias y cómodas, solo faltaría un frigobar pero fuera de eso todo bien. Disfrutamos mucho de la alberca y del desayuno incluido. Definitivamente, me volveré a hospedar ahí.
Jisbar
Jisbar, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 5, 2021
It was nice
samuel
samuel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2021
Everything was great the breakfast is wonderful
Verified traveler
6-night family trip
Verified Expedia guest review
2/10 Poor
Jun 23, 2021
I would never stay at the hotel again at all
Duty hotel, I asked them for morning call, they never call me, I was late for my meeting