Checked in and was given my room key. Went to my room and the front staff assigned me the wrong room. Received a new room and key and the entire 3rd floor smells like weed and cigarette smoke. The hotel is so worn and dirty. The floor hallways haven’t been vacuumed for at least a month.
Hotel beds- awful, no shampoo and conditioner. No cream or sugar for in room coffee. And front office staff too busy being on FaceTime then doing their job. I stayed at this hotel in 2018, and was so impressed with staff, rooms, beds, safety and cleanliness, Which is why I booked this hotel room. However , as of 2025, not sure if it’s new ownership, or management but this hotel is a very ruin down. I was very disappointed and would never stay again.