City Express Plus Mérida

We had a brief but relazing stay at City Express Plus Merida. The hotel is part of a modern development featuring a number of high end restaurants, eateries, cafes, and entertaimnet options, including live music. It is located a block from

The property is very nice, modern style, clean. Parking is in the garage underground. Second day when we woke up hotel hotel had no water at all. There was a pretty big problem with the water system so we left early. I am only giving three stars for overall rating due to our bad experience with the waitress in the swimming pool area. We ordered a margarita for 85 pesos and she charged us 185 pesos. She said she added high quality tequila in. We didn’t ask for anything like that nor did we saw her doing it so we refused to pay it. She changed the bill. Little bit later she asked us to sign an order bill for some food and drinks we didn’t have at all. It was clearly someone else’s order but we were the last once left at the rooftop. ...It was quite disappointing.

No water-stinky pillows

En general fue positiva aunque tuvieron un problema mayor; no tenían agua potable! Es increíble que en un hotel no haya agua para tomar, por el toque de queda no estaban abiertas las tiendas. La maquina del hotel tampoco tenía agua y los empleados fuera de ayudar, se quedaron cruzados de brazos. Decepcionante.

I wish the pool would have been filled. A few more options for breakfast would have been nice.

It's such a a great hotel to stay in, either for leasure/work. It's been a couple stays with limited running HOT water in your shower. Have heard same complaints from other cuatomers at the hotel. Hope they can fix that! Other than that great staff, clean and comfortable hotel to stay.

Great hotel, great staff!! Very pleased with my stay. A

This is a very simple but modern and clean hotel. Excellent staff, excellent internet included. Rooms are clean but very basic. No refrigerator or microwave, no coffee maker, no place to put more than a couple of dresses or suits. The most comfortable bed I have ever slept on In a hotel! They do have a excellent coffee machine in the breakfast area The location is convenient to almost everything For the price of the room, you receive an excellent value for your money. I would stay here again without hesitation

Location and pricing. Its a walking distance to the main touristic street in Merida.

I especially loved the rooftop pool and the many choices of restaurants located in the center outside of the restaurant where they had live music playing both nights we were there.