Melia Punta Cana Beach Resort - Adults Only All Inclusive

Check-in 5 out of 10 Not very friendly-Not rude but did not feel welcome at all. No info given on transportation with in the resort. Felt a lost transportation wise. Room- 6 out of 10 nice and clean but door broken. Called for repair but it took over 3 hrs and 6 called before someone came to fix it. They did move us to a different room but we had to wait outside for over an hour for bellman to pick us up. 2nd room-Door was also malfunctioning but at least we could lock it. mini fridge was broken( replaced within minutes after we called) ONLY 2 bath towels NO WASH CLOTHS OR HAND TOWELS Restaurants -Just ok- Glass walls around the Mercado and Rumba always dirty. Service was not good. It's like they are at a slow pace with no motivation. Had breakfast one day no one ever came to serve water or coffee (we were only there about 20min ). Hotel grounds are beautiful and clean

The staff was exceptionally great. Juan Santana was always available to give us a ride to restaurants or beach area. Resort is huge, so carts are needed. Juan answered our questions and assisted with our luggage checking in and out. Maria Estter Fafa did a great job with our room. She was very kind and friendly and did a great job cleaning and replacing linens/towels. The only thing we did not like about our stay was that we paid for an Adult Only resort and it wasnt that way at the beach area and some of the restaurants. Security in the beach area did not do a good job of keeping families next door at the family resort. Nothing against children, but when you pay for Adult Only you expect that. The Mexican and Italian Restaurant were good. Please tip the staff...they work hard to serve you. Vendor on the beach Chocolate was a funny guy and got good deal at his shop with souveneirs. Booked two excursions with Sandy another beach vendor and had lots of fun!!

Hotel is great but food was bad

Négatives: Took 3 calls to get my luggage in the room just to finally get a call saying they needed my voucher number. A staff member walked in my room immediately after knocking without waiting for a response. The only bar at the pool is so far from anything else other than staying next to the pool. My bathroom cleanliness was concerning. People smoke everywhere. The bus that brings you from one end to the other of the resort stops at 2. Careful on the sidewalks-they put signs everywhere saying it’s slippery but yet they don’t fix the problem. Good stuff: great food and drinks and nice staff! Beautiful resort.

The grounds and service was spectacular! The rooms are simple yet decent and would recommend staying beach-side. Great restaurant dinner selections.