location and very helpful staff
Great location just on the edge of the historic quarter, some great restaurants nearby. All the reception staff were brilliant very helpful. Only a 20 minute walk to the lake.
However the pictures on the website are quite misleading, it’s not as glamorous as they make it look so my initial impression upon arrival was not good, but the staff and the location did compensate for it. The hotel does need some maintenance and the breakfast was basic but for the price we paid it was ok.
Andrew, Reise (5 Nächte), 22. Jan.. 2020
The room was basic which was ok for the price but the sheets were not clean so we did not return for the second night booked and lost that money
Romantikurlaub (1 Nacht), 28. Okt.. 2019
Very kind staff. We used this hotel as a jumping off point for Ha Long Bay and Sapa. They let you leave your bags you don’t want to bring, help schedule buses (even last minute when our weekend bus was canceled they got another one to pick us up at the same time), and since we left before breakfast started they made us egg sandwiches to go with fruit. Very nice for such an inexpensive hotel. The rooms are older, but no complaints because of the price! They provided us bottled water every day. We were woken up once early because of construction but they more than made up for that with kind service. Thank you staff.
Katie, Romantikurlaub (1 Nacht), 17. Okt.. 2019
Room was tiny with no window. Felt very rundown and not well kept. There was lots of hair in the drain in the bathroom before we arrived. Breakfast was extremely limited, and customer service was not up to scratch. The room was cheap but not up to the standards of other hotels we stayed at for similar prices.
Urlaub mit Freunden (1 Nacht), 12. Okt.. 2019
Selina is a 6 star service lady n she could easily join shangri la hotel in asean or australasia. Other girl manning the front desk is v good. 2 other guys AH shift are equally good.
Expedia can safely recommend hotel oriental pearl at 06 dinh ngang road to fellow sg; china tour group; malasia guests n other budgetary tourists from uk n usa
Hino, Reise (3 Nächte), 7. Sep.. 2019
Friendly staff. Adequte breakfast and suitable location for us. Rooms at the front were spacious however it was quite noisy from trains and road traffic.
Romantikurlaub (2 Nächte), 10. Juni. 2019
Got a very friendly and helpful wrlcome. Big room and bathroom at front which was....a little bit noisy, but managable. Very closr to main station.
Romantikurlaub (1 Nacht), 7. Juni. 2019
Value for money
David, Reise (1 Nacht), 20. Feb.. 2019
The staff was amazing, welcoming and helpful. They are some of the nicest people one could hope to meet and speak excellent English. This more than made up for the condition of the room which was acceptable, but not great.
PM, Reise (3 Nächte), 17. Jan.. 2019
Apple, the receptionist, was so friendly.
Linda, Urlaub mit Freunden (1 Nacht), 13. Jan.. 2019