The India Benares

Good location and friendly staff. Decent breakfast. Only drawback, they issue only one electronic key per room.

Two single women travellers: it was just an ok hotel. I wouldn’t rate it as a 3,5 stars though. The only good part of the hotel was its lobby. the rest seemed to be under construction and was smelly. The rooms smelled bad. Cleanliness was questionable as well. There was a food stain on the curtain in my room as if somebody wiped his hands after eating tikka masala. There was a dried green pea on the floor. The linens had stains. I understand that they were washed but seeing stains didn't make me feel comfortable. Sandra’s window looked on concrete wall so there was no day light coming in. The toilet paper roll had only 1,5m of paper. We had to ask for a new roll almost every day. I had a problem with WiFi every evening and had to go ask for a new password every day. The area was OK, quiet, next to another hotel. Some staff was a little nicer than others. Still it would have been OK if we haven’t had that incident. The incident was a person knocking and ringing persistently on one of the travellers doors at 3am. The guest was afraid to ring to the desk as the person would hear there was someone in the room. Finally after 30 minutes she decided to ring and then the knocking stopped. She couldn't sleep and the two checked out the next day in fear of their safety.

It was quite good. They served us good food even when it was past midnight. The staff was courteous but appeared a little inexperienced in technology. they couldn't resolve the Wi-Fi issue despite best efforts.