Hotel U Prince

Hotel Personal war freundlich. Die Lage des Hotels ist sehr gut. Jedoch ist das Hotel keineswegs eine 5 Sterne Hotel und entspricht eher eine 3 Sterne Hotel. Das Zimmer war 1/3 der Größe was auf cen Bildern hier geszeigt wird. Das Fenster war eher eine Lücke im Dachgeschoß. Wir waren enttäuscht.

The most amazing experience we’ve ever had in a hotel. Staff so very kind and helpful. Rooms over the top. Location unbeatable.

Beautiful hotel perfectly situated in the heart of the city opposite the astronomical clock. My mother (82 yrs old) and I stayed 4 days. Depending on the location of your room, you will either have a great stay or mediocre at best like we had. We must have had the noisest and darkest #46 in front of a busy elevator which is also used for the 100s of visitors to the amazing rooftop terrace, so you hear them talking/yelling the whole time. Also, the maid's cart and large garbage bin were parked in front of the door so that we had difficulty getting in when negotiating the 3 steps in front of the door. At check-in I had asked regarding any noise, the receptionist pretended not knowing #46 was noisy (it should be OK), which was not nice, earplugs were available in the room. Beds were fine, 2x double, pillows too flat. Bathtub too deep as my mum could not use bath nor shower (inside the bathtub): a handle was offered, but was never installed and there was no follow up from anyone. Rm 46 has airco, but this one produces more noise in the night, so it was good to be able to open the door to the tiny balcony for fresh air. Our room was done very last minute; bathroom always clean, but around the bed and closets lots of dust. All doors were beautiful made of wood, but hard to close or lock. Breakfast was great with fresh breads, rolls, danishes, etc. Dinner is not an asset: pasty was overdone and lukewarm so we dined out. Wines and cocktails very nice. Wifi fine.

The location is fantastic. Do not get a room on the fourth floor. There is constant noisy traffic to the Terrace Restaurant and lots of noise in the morning when the restaurant is setting up for the day. The room was lovely and comfortable, though, just noisy with greasy restaurant smells. Terrace Restaurant has spectacular views but the food is mediocre.

We stayed in the apartment which is very well located although not by the hotel as we were led to believe. It could have been cleaner but offered lots of space in grand surroundings. The U Prince itself is in a great location with excellent bars & restaurants. In summary a great hotel.