Super friendly staff that made you feel more than welcome. Perfect locating and very comfortable rooms.
David, Reise (3 Nächte), 8. Apr.. 2021
Everything was nice and clean. Staff was very friendly and helpful.
emmanuel, Familienurlaub (2 Nächte), 27. Dez.. 2020
This is a beautiful property. My room was in the northern building and was clean and comfortable.
Reise (1 Nacht), 1. Dez.. 2020
Small, quiet and relaxing atmosphere.
Got water in the shower doesn’t get hot. True you don’t needed but a tad warmer would make a great differences
ArturoV, Reise (10 Nächte), 20. Nov.. 2020
We absolutely loved every minute at this beautifully charming place! It was impeccable and in the perfect location.
Tammy, Familienurlaub (10 Nächte), 8. Feb.. 2020
This property is perfectly located in Bucerius. Walking distance to great restaurants, the beach, markets, and stores.
We had a Studio Suite in Blg. 3. Very large, comfortable bed. The only thing i would add is hooks in the bathroom. There was no place to hang towels, bathing suits, etc..
Pam, Familienurlaub (14 Nächte), 17. Jan.. 2020
perfect vacation spot
We could not have had a lovelier stay.
Check in was a little slow but this is pretty normal in Mexico and we are used to it. Room was not ready which we expected ( we were early) so had our swimsuits handy and waited by the pool. Were told they let us know when the room was ready but never did. No worries, after a couple of hours at the pool we wandered up to the lobby and found our rom was ready.
A father and son started this company and you can see it is a hard working small family business.We were in a studio in building 3, only 2 years old.They name, not number, the rooms Ours was "Huapango"
The pool was right outside the door. There was a king size bed, 3/4 size fridge, microwave and 2 burner stove and coffee maker. No tea kettle for my tea but they brought one over when I asked. No soap or sponge for dishes but again brought over when asked. The room and bathroom were immaculate. There was a lot of attention to detail. Free golf cart use to go to supermarket for groceries. ( we ate breakfast in the room and packed sandwiches for the beach . We usually ate dinner out ) There were a few tupperware containers for our use. There was free use of beach chairs and umbrella.The beach is 2 short blocks away.
Staff knew English, were friendly/accommodating. One night I needed medicine and Jorge, the son, offered to drive me in his own car as he knew the pharmacist would not speak English. I was blown away by his kindness and consideration. We will definitely come back!!
Joy, Familienurlaub (3 Nächte), 3. Jan.. 2020
Great spot for couples or families
Loved Refugio...wish we could've stayed more nights. Jorge welcomed us warmly and all the staff we interacted with were happy to see us.
I will 100% stay here again!
He also had good dinner suggestions and check in was a breeze.
Feliz Ano Nuevo todos la gente de Refugio!
Jeff, Reise (1 Nacht), 21. Dez.. 2019
Adorable, comfortable, well appointed and clean
LOVE this place! Small and personable. Clean and comfortable. Location is so adorable and the restaurant and coffee shop are both delicious too! Golf carts quickly got us (3-4 blocks) to a quiet and calm beach with small waves and a large soft sandy beach. Just loved everything about this stay!
Benjamin, Familienurlaub (1 Nacht), 22. Nov.. 2019
The two bedroom family suite we stayed in was very nice. It was updated and had nice amenities. Air-conditioning worked very well. It was on the second floor and there is no elevator. Nice view from the patio. Only complaint were constant barking dogs from a neighboring property. They would bark all hours of the night and made both nights very difficult to sleep. The barking dogs made our stay unpleasant and hope the hotel to do something about it. I did complain to the front desk person when checking out about the barking dogs
Steve, Familienurlaub (2 Nächte), 21. Nov.. 2019