Mon Regency Hotel

sehr angenehm

The staffs are very friendly and good in English. The hotel itself is old, the water pumping system is not good, only little water came out when we shower. It’s very difficult to plug in the electricity plug that I have to try every plugs in our room to see which works. We lived close to the park, and the sound of people playing music when excercising woke us up every morning at around 6. The local area is really local but safe to work around.

During our stay there were several problems: First of all, the condition of the rooms is inferior. There was a power outage almost all day. And the height of the audacity is that the staff and receptionist lied to us and said there was electricity (when we saw her computer didn’t work because of the power outage).

Great hotel. Staff were extremely lovely. Breakfast not so good. Location is ok, not the best.

Check in was a breeze. I had booked on hotels.com so everything was pre-paid. They took copies of our passports and no credit card was required for incidentals. This is a great location in the Old Quarter. Be aware, it’s on a busy street so you’ll hear honking all through the day and a bit at night. Bed was very comfy and I love all the extra pillows. Bathroom was decent although it did run out of hot water fast so take quick showers. The floors are wooden instead of carpet and they provide rubber slippers but I didn’t want to use them. WiFi speed - pretty fast and there is a safe to keep your valuables. They offer complimentary water and coffee above the refrigerator, amenities such as shampoo, shower gel and lotion. This hotel isn’t super fancy but for the price, it was a great deal. Walls are pretty thin so you can hear the neighbors. Large breakfast buffet - had a variety of foods from traditional American to Vietnamese such as egg rolls, pho and noodles! My only complaint is that after coming back from Halong Bay tour, we were hungry and walked into the restaurant at 9:30. The restaurant closes at 10pm. They told us they were closed - pretty sure they were just being lazy.