Bahia Principe Fantasia Punta Cana - All Inclusive

Very good stay. Clean hotel. Good service

Exelente, grate food, everything nice and clean

We had wonderful time!! The only thing I really didnt like was the show it was a little too much provocative dancing seem more for adults at a childrens theme hotel. Dancers are all nice, we get it its to get people into the show. Just not our taste for our son to he watching such gestures specifically at 4 yrs old. Otherwise no complaints at all this is one of the best hotels and staff that i been to in a while. Also, the workers are all underpaid work very long hours to provide the love and care to give us all service Big thank you to you all for exceptional service! Hopefully, one day you all will be paid according and properly to USA standards instead of being exploded because its the Dominican Republic!!

First off, check in was a long process and slow. However the the check in rep was very nice. My problem started with NO AC in the room. I couldn't all the front desk because my room phone was not working. In the evening I spoke to Carlos at the front desk, he had an attitude said he was fixing the room phone and sending someone to fix the AC, that never happened although I waited until 1:30 am for someone to show up. The next morning I had to go and talk to the the customer service desk. It's now 2 nights without a room phone and AC. They finally fixed both on the 3rd day. For that kind of money I paid, my family should not face this problem. My son became sick. There were also s few roaches in the room.

It is an excellent hotel to visit with the family, good atmosphere, excellent food and above all a very friendly and service-focused staff