Holiday Inn Express Mexico Aeropuerto

Restaurant room service was terrible. Dry luke warm raviolis with Alfredo sauce disappointing. Hotel itself was clean neat & well run.

We arrived during covid, met at the front door with sanitizer and something for our feet. Front desk was fast friendly and efficient. Room was easy to locate, again front desk had to come to our room to help find lights,and work the black out shade. Ordered room service and the sandwiches were very good. Too k the shuttle back to the airport and the service was excellent. Just want to acknowledge the staff at the front desk and say a big thank you. I would stay here again

Stayed for a quick layover between flights. Staff was courteous and helpful and the room was impeccably clean and comfortable. Breakfast included a variety of standard and Mexican options and was served in the dining area by menu rather than buffet. Highly recommend.

For the price and location, I thought this hotel was amazing. The staff were very friendly and helpful. The buffet breakfast included was great as well.

Greatly service and attention like always

Great shuttle bus service from the hotel to the airport- the driver was welcoming And friendly! Pity it is not the same from the airport to the hotel! Restaurant bad quality, food served cold, bland And not much taste- dissapointing not to be able to have a nice dinner in the hotel. The room is very clean And the beda are comfortable.

Selected this Hotel as it’s close to airport. Good airport shuttle service but you have to phone them on arrival to arrange.

Everything was good except design of hotel. Lobby austere and unwelcoming/room design awful. Very awkward to use. Shower towel rack and hangers too high, no place to put soap, bathroom sink flat sodebris left in sink, too many light switches to figure s what went where and lamp couldn't figure out how to use, no towel rack convenient for sink - worst dedigned hotel room ever. Also weighted almost an jour for shuttle from airport.

The lobby and the room are clean and comfortable, but the dinning area is just fine. Food options are quite limited and the staffs who working in the kitchen were loudly talking/ chatting/laughing inside while some of the containers are empty. We have to ask them to refill, which below our expectations for a 3 star hotel. The hotel located next to a high way(main road), nothing much around, but good thing is the free airport transport taking you to/from the airport.

Me and my family stayed one night in this hotel while waiting for our flight.