Ocean Riviera Paradise El Beso - All Inclusive - Adults Only

We only had a brief stay here but we enjoyed it very much. The resort was clean, staff was friendly and helpful, and food was great.

Being an All-inclusive you gotta have a realistic expectation of food quality and drink quality. However, other things should not be affected such as cleanliness and service, both were unsatisfactory. The rooms simply put were not very clean and the service was average at best. The fiod choices were slim, due to covid but the food was actually pretty decent. Diana at the spa was amazing, highly recommend her services for a massage and or facial. All in all could have been better, but the rate was super cheap so can't really complain.

The facilities are very nice and the place was clean. The rooms are very spacious and there is room service included. We had a hard time to get a towel the first day as we were not informed they close the towel delivery booth at 17:00 and we tried asking for one at the reception but it was impossible to get one. Because of Covid, many of the facilities are closed and after 18:00 all bars, except for the one at the lobby and the bowling alley, are also closed, but they organize events at night until midnight. The food was mainly a disappointment, the only place we had good dinner was the Japanese and for breakfast and lunch, Amaranto. A good part of the beach has been washed out by the hurricane and the beach bar is closed but we were able to get drinks at the restaurant nearby. There is good wi-fi signal around the resort and we also enjoyed playing in the tennis courts.

Stay was nice. The COVID dinner restrictions sucked, nothing to really eat after 10pm.

Great overall stay

This resort promised to serve in 10 different restaurants in which only 3 operated. When requesting a burger by the pool they would tell me to call room service to have it sent to my room. The gym closed permanently. The room's AC in El Beso area wasn't cooling enough. And to top it all when checking out expect to pay $10 usa dollars if you loose a plastic room key.

service was ok! What I didn't like was the following: beach was not clean trash, outside the room was not clean along with the elevatory. Not enough service help had to wait at breakfast time! No service at the beach area for drinks and for swiming area to many rocks someone could get hurt?

The staff were exceptional! Friendly and always so helpful. The room and property were very clean and big. We had the rooftop jacuzzi room and it was outstanding! The beach and restaurants were only a short walk from our room. This resort had many pools and lots of entertainment. The food was also good & there were many different choices. This resort was incredible! We had a great time. Would definitely come back!

I didn't like the sales men hanging around the lobby

This place was horrible I will never stay here again!! We told the staff the room we had had mold in it and they said ok and did nothing. We told them the dehumidifier was broke and they said ok and did nothing. They tried charging us a $50 fee when we checked in and when I brought out my paperwork to show there shouldn’t be a charge they said actually it was only $4 their mistake.. which still we shouldn’t have been charged. They tried charging us for alcohol at an all inclusive resort. When they say adults only they mean just the bank of hotels not the entire resort. Every single activity they held which was 1 the three days we were there, and there were kids all over the place! The food was horrible!! We went to the buffet and grabbed a burger and the whole thing was pink and still cold inside. I grabbed noodles and some other thing and there was mold on it. We instead when to the room and got room service and it was ever worse!! We grabbed a soda from the mini fridge in our room and the soda had been expired that’s how long it was sitting in our room!! This place was HORRIBLE!!!!! Never ever ever coming back here again!!