The ART INN Lisbon

Tolle Erfahrung. Zentral gelegenes Hotel. Personal sehr hilfsbereit und freundlich. Super Dachterrasse zum Frühstücken. Jedes Zimmer ist einzigartig eingerichtet. Wir haben uns sehr wohl gefühlt.

The concept of the hotel is great. The decoration of my room was lovely. The bed was good. The breakfast with fruit salad and fresh orange juice was very good. My only point of critique would be the small albeit clean and functional bathroom - before use a spritz of perfume was required to fight the smell of the drains. This also made it necessary to keep the windows open during the day. Overall a nice stay - I did not spend too much time in the room during the day and the important things like good hot shower and comfy bed were well covered.

The Art Inn was a great place to stay, with a friendly, helpful staff. The breakfast was great as well, and the view of Lisbon from the rooftop was amazing! We were originally going to Italy, but due to the stupid panic of the Virus, we decided to change our plans 2 days before, and ended up choosing Portugal, felt like we won the lottery, what a beautiful country!

Katerina lady at reception was very very helpful! Ever ready to help! We had a very warm welcome. Hotel is very nice. Reception or room was creatively designed. Cleaned room. New furniture pieces. Very well kept. Location is very very gd. With 3 supermkt downstairs..mins walk to metro. I feel very safe here. Breakfast was at roof top. Very nice roof top overlooking nice view. Gd variety of food! Very nice experience!

With luggage we had to walk 5 flights of steps to 5th floor. Very small room. Modern and comfortable if steps don’t bother you. The checkin lady was very nice and helpful at checkout a different lady was absolutely no help, again dragging all luggage without help!

Great hotel wonderful staff. Perfect location There are a lot of stairs in the hotel with no elevator access

We booked a room for 4 people. The room was ok quite big to occupy us all, but our main issues where the beds. They were very uncomfortable the folding beds mattresses were very wobbly, you wake up and they are all over the place. The main queen size bed has a dip in the mattress. My mother who's 69 years old was unable to sleep properly she kept telling me they she could only sleep the certain way to be comfortable. The small part of the bathroom ceiling has mold as well as the shower door. The air vent in the bathroom was not working. I told the receptionist about the bed and the air vent he said he will look into it and explained that the air vent only works in specific time of the day which didn't make sense to me at all. But anyway no change was made. I felt like the whole staff was so nonchalant about their guests. The only friendly person I met in the hotel was the woman who serves breakfast. Speaking about breakfast, bacon and omelet eggs and two kinds of cheese and cold cuts that's what your going to get. You get tired of it eventually specially for someone who's going to stay for a week. Very disappointed it wasn't the stay I was hoping it would be so I just wanted to share my experience.

Fabulous stay - very highly recommended for the excellent service and warm welcome.

The location is great! The staff is really nice. The room is really comfortable and has everything a family needs in it. There are two near by supermarkets. The downsides - 1. Too many stairs. 2. There are some renovation works in the next building which means there is noise early in the morning. Assume it will finish soon. 3. There is a breakfast with really wonderful breads but that can be improved (more vegetables maybe?!). Overall we loved it.

This was a very central hotel and quirky. There were a lot of stairs so if you're not able to use stairs this is not the hotel for you. The lift only goes to the 4th floor after reception but stairs to get to the lift and stairs after the 4th floor to the rood top for breakfast. This was a lovely area. We were told we had use of the rooftop by staff but on the 4th day we were there, we were told we couldn't use it as that belonged to another company who ran the bar, very strange. We were given vouchers for a free drink on arrival - very misleading as this was for supposedly a lemonade (as told by bar staff) but it was actually a bitter lemon drink. It was disappointing to the end of our holiday with the way we were treated as guests.Apart from this the hotel is lovely.