Best Western Westley Hotel

Smart clean rooms with clean streamlined rooms which could have been a bit bigger, Beds were small and no lift was available. It rained the whole time and this room was a building opposite but was easy to get to and staff were lovely. Would use again but I would book a bigger room.

I like this hotel. The staff are friendly, especially the lady (Kathy?) in the mornings for breakfast. The hotel is a little dated but meets my expectations. It actually reminds me of vising my grandparents place a kid! Very handy for when i visit clients in the Sparkbrook/Sparkhill area rather than staying in the centre and fighting traffic in the morning. I've probably spent 20 or more nights here in the last 12 months and keep coming back.

My daughter and I stayed at the hotel for the BBC Good Food Show.From the moment we arrived we were given a very warm welcome,all the staff could not do enough for us the room was clean the beds very comfortable.As we checked out we asked to speak to the manager to say how amazing he had been(Liam I think his name was)and ALL the other staff had been.Highly recommended:):)

I have stayed at this hotel 3 times and have always been lucky to get the same room on the ground floor of the town house. Best hotel in Birmingham with the friendliest staff

Staff were exceptional. They were very pleasant, helpful and accommodating.