Best Western Westley Hotel

My daughter and I stayed at the hotel for the BBC Good Food Show.From the moment we arrived we were given a very warm welcome,all the staff could not do enough for us the room was clean the beds very comfortable.As we checked out we asked to speak to the manager to say how amazing he had been(Liam I think his name was)and ALL the other staff had been.Highly recommended:):)

I have stayed at this hotel 3 times and have always been lucky to get the same room on the ground floor of the town house. Best hotel in Birmingham with the friendliest staff

Staff were exceptional. They were very pleasant, helpful and accommodating.

Hotel was good overall, location was OK for NEC but local area was questionable. meal in restaurant was overcooked and not very good

Good... Room was clean, bed was v comphy, great power shower and they supplied a fan in the room. Also all staff were super polite and smiley. Bad... TV super small but I spose not end of the world, no iron in room so asked for one at receptoin.. Which they gave but with no ironing board!. So had to use a towel on a slippery desk in the morning before work! Not easy! Not enough loo roll in room, good job I bring literally everything with me. And also SACK THE DECORATORS!.. They left one corner of the feature wall un wallpapered, the rest of the wall coverings were made up of cut up chunks from different rolls put together badly, finished with splatters of paint in every direction. I did laugh, it's not like we're not going to notice that feature!