Rossio Apartments

Tolle Lage, direkt im Zentrum. Der Eingang liegt in einer Seitenstraße und lässt einen erst einmal erschrecken, aber das Apartment ist fantastisch.

Fabulous location, just steps from Rossio Square. Very quiet considering. The entrance is next to a peep show but that was never a problem. Felt secure. The staff were very helpful and friendly. The apartment was very clean and coffee and tea were gratis. We would definitely stay here again in the future.

If you are traveling to Lisbon, AVOID THE ROSSIO APARMENTS! We were treated very poorly by Rodrigo, the manager of Rossio Apartments. He bumped us from our prepaid booking that was made over 3 months prior to our trip. We were given a room at a lesser hotel but told we would be moved to Rossio Apartments in 3 days. Not only was that NOT true, we were bumped to a lesser room at the alternative hotel. Rodrigo agreed that we deserved a refund of 50 percent or more, and promised to contact the owner to arrange this. However, when it was time for us to leave Lisbon, he told us we would not be receiving ANY refund. We are very unhappy about our poor treatment by Rodrigo at the Rossio Apartments. Don't let this happen to you!

The first day I arrived it was extremely disappointing and exhausting as the Rossio Apartment was not completed then I was asked to go to the Chiado Apartment instead but in that it was still not ready. By 5pm I still didn’t have anywhere to rest. It was extremely disorganised.

Location was excellent. The rep: Rodrigo was very helpful with info about Lisbon and even came at 10:30 pm within 10 min after we called to give us new entry cards to replace the ones he gave us, as their code was accidentally changed.