Best Western Plus Norman

Great place. Clean and friendly.

Super clean! The friendliest staff, truly all of them were so nice!

I made a mistake reserving our rooms but the people at the front desk fixed it and they were very patient with me

I HAVE A PROBLEM WITH BOOKING ONLINE AND PAYING FOR IT AT $80 A NIGHT AND AFTER PAYING FOR THE ROOM THE ONLINE BOOKING CHARGED ME $89 A NIGHT!!! BIG PROBLEM!!!

The hotel was nice, a regular good hotel until they refused to make up the toom daily, we had to make a trip down to the front to get clean towels, extra soap, etc. Basically clean up / make up our own room. We understood that COVID changes breakfast offering, so they did a brown bag, but I doubt they spent $1 on each breakfast. It was 1 apple, a 4 oz bottle of water and the smallest post packaged muffin I have ever seen. Then the power went out at Midnight due to a really bad storm. It was very scary. We're not used to Oklahoma's storms. (Aren't most hotel visitors from out of town?) It NEVER came back on. We checked out at 11AM. They never apologized. Nor did they check on us, find out if we were okay or even leave a note on our door. Oh but they had power and A/C at the front desk. Nothing. I was not impressed.

Overall we enjoyed our stay. The beds were a little hard and due to the COVID we received sack breakfast already packed by hotel staff. It would have been nice to have more of a choice for the breakfast and choice of bottled drinks besides water.

Nice clean hotel. Well laid out. Nice pool area and picnic area with a couple of grills. It’s in a nice quiet area as well.

Stayed here to visit family and to check out the area as we plan on moving soon. Check in and check out was fast and easy, plenty of parking, spacious rooms and comfy bed. Fridge and microwave worked fine. Nice and quiet place to stay and easy location to hop on the freeway.

Great Stay at Best Western Plus. Wish it had not been during the Pandemic. Would have loved to experience your breakfast. The brown bag breakfast was a little disappointing but grateful for the thought. Hotel and staff were wonderful!

We stopped here after a 13 hour drive. We get to the hotel and try to check in. Lily ran our card and it declined. We knew we had plenty of money, but Lily handed us back our card without even offering to run it again. We called the back and he confirmed that we had plenty if money and that it was her terminal. That nothing come up on his end. We asked her to run it again on a different terminal and she again ran the card on the same machine. Again I asked her to run the card on a different terminal. Another girl popped out of the back and said, "Run it on the black one, we have been having problems with that all day." She rolled her eyes and reluctantly tried a different machine. It went through with no issues. She never apologized for the issue and just handed us our keys. We asked if she had a cart for our bags and she asked if none were in the cubby. We said no and she said well no then. After waiting a half hour I went out to get our pack and play. Again no carts, when she saw me bringing in my heavy pack and play in she giggled and said oh so still no carts. Very unhappy with my check in experience. Hotel was nice, but I will not stay here again.