We booked a Superior Studio ground floor sea view in this hotel but where put in a much smaller room declared as "upgrade" to us. Our room would have had according to the Hotel web 1) sitting area 2) fully equipped kitchenette 3) sleeping sofa 4) outdoor patio/balcony with sitting area. Our room was so small, it had NONE of the things promised above. But as non smoking room an ashtray. When confronted with this the hotel said they have no other room available and they could offer to move us to another hotel. However when you arrive during a long trip from another island and stay in Mykonos only a few hours, you hardly want to spend your time moving around. Also disturbing was the condition of the room. One the one hand it was very dirty (as the photos show hair and other stuff everywhere, dirty floors in bed/bathroom, stained bed linen instead of "premium" linen etc), but also many things were not working (bathroom mirror fallen of the wall, shutters broken, drawers blocked, sinks blocked, holes in the wall etc). Finally, the beautiful photos from the hotel omitt the cement (or so) factory directly opposite. So view from our bed on a factory .. Again hardly what you expect from the hotel info. The hotel offered (and granted) EUR90 discount, clearly less than what we consider a fair compensation for this bad experience. After 3 weeks of vacation to really beautiful, clean and well maintained places in Greece a big surprise. This hotel simply overpromises and underdelivers