Best Western Plus Texarkana Inn & Suites

It was an okay experience. The pool needs a deep cleaning. My shower was stopped up, a few of my towels had stains. The front desk worker in the evening, he was hard to find at times. You would think with Covid going on, the rooms would be way more cleaner than they were but NOPE.

We only spent one night here on our way through but it was very comfortable and clean.

They were very nice and considerate.. they let me stay couple of hours after the check out time when I explained to them I have no where to go except waiting till my daughter finishes her testing.. without charging me

Upon arrival, the gentleman behind the desk did not did not make any effort to greet me or even look at me. (I don’t think he usually worked At the check in desk.) A different man in the morning was much friendlier. The room was nice, however, when I woke up in the AM I found a bedbug crawling on the extra pillow. I was able to kill it and kept it in a Kleenex to show to staff. My husband and I looked up bedbugs on the internet, so we are sure that it was an actual BB. We did check the mattress when we first got into the room and didn’t see any traces of bugs. We showed the man working in the AM and he seemed concerned, took some pictures, so I hope they will follow up on the problem.

Good stay clean with all the coronavirus going around staff was careful and kept everything clean

Great stay. Great breakfast with bacon, eggs, waffles, and so much more

I was amazed at the friendliness and hospitality of the staff. Also, it is nice to be able to get what you need for breakfast and leave--love the 6 am for breakfast even if it was the weekend.

Great facilities and location. Reception was fast but impersonal.

Very clean Need better pillows and softer towels