Family Trip to Halong Bay
Beautiful hotel - new. Very helpful and friendly staff. Good breakfast. Convenient location for tours and Cat Ba ferry. Not many restaurants or stores on Tuan Chau island. The resort photo on hotels.com website is for phases under development. Current facilities are just hotel, restaurant and a shop, though still all quite nice. 20 min/$10+/- cab ride to Halong City proper.
Amanda, Familienurlaub (3 Nächte), 2. Jan.. 2020
Service is good but food and cleaningness should be improved .
Familienurlaub (3 Nächte), 27. Dez.. 2019
Stay there for 1 night before the cruise to Halong Bay, located at Tuan Chau Island, slightly far from the city center, very quite place in the evening, nothing much to eat unless you take a taxi to the city center where there are many seafood restaurants at reasonable price. The room is clean, the bed is big and comfortable, and the breakfast is great. If you are a EPL fans, their in room TV do board cast EPL live matches.
Familienurlaub (1 Nacht), 25. Dez.. 2019
The buildings are quite new. We were put in the Paradise Comfort Suites because we came early. We were not planning on checking in yet as we have a tour and could have left our luggage in storage until check in time. We were informed that we have been upgraded to a bigger room but is much too plain compared to the room on the photos. We were not happy and felt outcasted in the building they out us in as it seems we were the only ones staying there. The entrance was dark and nobody in the lobby. It was quite eerie.
MD, Romantikurlaub (1 Nacht), 18. Dez.. 2019
The location the hotel, the room, the drinks, the amenities were all Great!
Reise (2 Nächte), 22. Nov.. 2019
Worst hotel on our 2 week Vietnam trip
The atmosphere and look is very artificial and cold. Not what we expected when staying at Halong Bay. Breakfast is sub-par compared to other hotel breakfasts we had. The food attendants have poor hygiene as they kept wiping their noses and sneezing around the food. Rare to see staff openly dirty around food. Should've stayed 1 night or taken a day trip to Halong from Hanoi.
James, Reise (3 Nächte), 22. Nov.. 2019
Room excellent first class!
Breakfast included is gourmet!
Staff is awesome!
Reise (3 Nächte), 15. Nov.. 2019
Not Impressed Honeymooners.
False misrepresentation on Hotels.com as with the location of the pool...over 3km away from the hotel..Hotel denied/argued this factor.. Noisy continuous thoroughfare of buses/traffic to Marina right next to the pool.
Disjointed hotel arranged over 4 different buildings.a very odd setup only normally accustomed to a resort. OK hotel if you like staying within an assortment of diffrrent building sites.
moray, Reise (2 Nächte), 2. Nov.. 2019
Excellent holiday place to stay in Ha long bay. Staff are friendly helpful rooms are spacious bedd comfy as.
Would stay here again
Romantikurlaub (1 Nacht), 3. Okt.. 2019
Everything was great.. location, style, facilities. The STAFF was awesome.. very professional.. The whole experience was wonderful..
Reise (4 Nächte), 3. Okt.. 2019