Comfort Suites

Nice hotel and very clean, easy to find. I was only disappointed by the pull out sofa in the room which was in horrible shape. It looked like it was salvaged from a street garbage collection. Not exaggerating here. I was disappointed that the hot tub in the pool area is not in service and is covered up. I called in advance to see if they had a hot tub and was not told it was not working. That was one of the main reasons for selecting this hotel. Staff was very friendly and polite.

Check in process was fast and easy. But the room was dirty. The door and walls were especially dirty. The bathroom door had what look like toothpaste or something on the door. There was still parts of a piñata hanging from the ceiling. The bed was uncomfortable. The sheets were old and worn out. The floor was dirty with stains.

We had two rooms and the couch in first room was wet with a huge stain on it. The room did not smell good or look very clean. We were given another room that was so much better. The second room had a huge stain that looked like blood or coffee on the bed spring. Complained but nothing could be done because of the holidays and housekeeping was out til Saturday. They did get if fixed immediately and the housekeeping manager did come visit with us.

The facility was wonderful. The night receptionist was great, the day receptionist was rude and condescending. I was going to extend my stay, but she was not welcome and had a poor attitude. When I came down to check out, she was on the phone socializing.

Things were dirty. The floor in the hallway was dirty. There were no..yep, zero...towel racks to hang hand towels.