Park Regis Birmingham

We had an amazing stay at park regis, rooms were clean and high standard. Service from staff was excellent, friendly and very helpful. Look forward to staying there again in the future

Always perfect here worth the money

The staff were incredible. First day of receiving guests since lockdown and I cannot rate them highly enough. They were reassuring, welcoming and professional. Exemplary!

Upon arrival we were asked whether we wanted a bigger room however it was next to the lifts so may be a bit noisier. Or we could have a smaller room further down the corridor without lift noise. So we opted for a smaller room but they put us in a room directly opposite construction work that was taking place below. Plus the view was awful, staring directly at construction and an ugly view of the building currently being fixed. Plus we were awoken very early by construction workers on a Saturday morning. So if you do stay choose to maybe stay in the middle!

One of the worst experiences ever! Booked two separate but back to back stays in the same room, and made sure to mention when I paid for the second night! Then got woken up by and extremely loud call just after 11am by the reception to be asked to check out!!!! What’s the point of paying for another night to be able to sleep in after a very rare night out!?????? Then get told unused breakfast vouchers are non refundable and after endless debates and defences, was offered two free drinks at the bar. Do I look like an alcoholic? I don’t want your drinks! I want my money back for the silly unused vouchers and a serious apology for ruining an extra night stay!!! Absolutely crooked hotel with Mafia tactics to con you out of money! Get called at 11:30 to say you’ve overstayed and then get asked to pay extra!!

The hotel was great but we were disappointed with the distance of the car park from the hotel. The car park did not feel very safe, especially as a lone woman parking later in the day. Reception staff were very helpful & polite.

There is no on site car parking which hotels .com advertise it’s misleading Hotel is fine if you , challenge is getting to it if you are driving in the most roads leading to hotel are blocked I was travelling at night so little traffic but even then took me 45 mins to hotel then when ringing for directions realized no on site parking which is 10 mins away Not good on a windy night

Fabulous cocktails, really smart hotel, super Staff (Hubert on Reception a special mention - so helpful)

I have stayed several times, sometimes I am upgraded to a club room but not on this visit. Unfortunate as the bar was mobbed with party goers attending an event in the hotel. It was too busy to use the main bar, the music was very loud and could be heard throughout the hotel. Breakfast was awful. Almost every table was full and the delegates for the conference were very noisy!!! Hot food was sparse. A suggestion would be to allow non- delegates of big events to use the club too and for breakfast a quieter area could be reserved for those not with the group.

Location is good but, not worth for the money .