First of all, I really have to say that the staff at this hotel leaves nothing to be desired. I am really impressed with so much courteous service towards the hotel guest. Nevertheless, I would like to note the following possibilities for improvement in relation to the stay in the hotel:
Written information in the room would be appropriate and helpful for better orientation in connection with opening times, services and, if applicable, possible room service. The same applies to the use of the safe in the room, the batteries of which should also be checked regularly to ensure that they function correctly.
If an elevator is defective and cannot serve a floor, a written notice would be helpful on the one hand, but on the other hand it should be possible for a technician to rectify this error within a few days.
The fitness machines in the gym were only partly usable, especially the fitness machines. Again, an experienced technician should be able to get a device working again within a few hours.
It should be known that the Internet in the Philippines is not exactly part of the infrastructure that one can show off. In the room the bandwidth varied from 1Mbitsec up to 65Mbitsec. On average, about 30 Mbitsec were usable. The update of some apps often took 30 minutes or longer.