Stories Hotel Kumbaracı

So I arrived to a dark hotel. Unfortunately they had lost power a couple of hours before. While I waited for a friend to arrive for dinner the staff were great, brought my luggage up to my room (via stairs!) got me a latte and were very friendly. Now the room I booked deluxe with terrace was unavailable so I got a deluxe for the first night and then they upgraded me to a "super" deluxe with terrace. Basically anything that "went wrong" they remedied and went above and beyond. My only complaint was that they were supposed to arrange a transfer back to the airport for 2am the day I left. That didn't happen so the clerk just called a taxi. I should have realized something was wrong when I didn't get an email about it. This is a great location! Minutes to Galata Tower, right on a major shopping street with lots of restaurants, close to Taksim Sq. The hotel is nice and staff is very friendly and helpful.

Stayed for two nights when visiting Istanbul for a wedding. Hotel staff are friendly and welcoming. the rooms are comfortable although no natural light comes into the room. the local area is great with a variety of bars and restaurants. Ideal location for a base when in Istanbul

The staff was very helpful and qualified. However, the hotel needs some renovation and the room could have been cleaner.

Nice and clean, friendly and helpful staff (especially Noura), location is top notch (a few steps from sishani metro station. The only pity thing is there was no wifi in the rooms ( they said there was a problem, but I stayed there for 3 nights and this problem had not been fixed).