Hotel 81 Palace

Smooth check in, small room but comfort. Suitable for short stay

This staff by the name of Rayson was really bad attitude towards me during check in on 16June about 2pm. My partner was sitting in the car because normally we will be asked to wait. Fortunately today was free amd front counter was manned by 3 ataff and no customer except myself. I was asked to bring the partner along which i obliged. After all the check in Rayson reminded me i need to bring the partner along to check in which i agreed but he continue to rudely complained i choked up his counter when there were no one there at all. I was very upset about his unreasonable action n raising his voice on me. The manager was there and did nothing to restrain his aggressive and confronting staff. Except told me it was the hotel regulation to have both persons at the counter when checked in which i already done and never refused and well informed. It was obviously a unfair siding and condoned his staff to ill treated me. I feel that he and Rayson have to be better trained to treat all customers tactfully and in reasonable manner. Else this could lead to die hard negative behavior. I write this to remind hotel 81 you have such ill mannered staff exist and they ought to be properly taught. Regret such thing could happen to a reputable and singapore pride hotel.

Everything is good.. Just tt aircon nt cold

Well we stay there for 1day due to our layover not bad for the price. Loc. Near the airport.

The place was clean, the staff member were super nice as they arranged our taxi and early pick u with a great smile. The only negative may be that the room smelled to cigarette, we were at 707, hope not all.rooms are the same.