2/10 – Mangelhaft
3. Aug. 2024
I booked an Executive Room at this hotel, and my experience was quite disappointing. The carpet was very dirty, with stains and cigarette burn marks. The bedroom smelled strongly of cigarettes. The bathroom fan was incredibly loud and sputtered continuously. The toilet bowl was yellow. In the kitchen, there was no cutlery, cups, or any utensils, and the built-in kitchen seemed to be falling apart. The overall smell in the room was very intense. The room was extremely dusty, despite me contacting the hotel during the booking process to inform them of my asthma and severe dust allergy, which was ignored.
The towels were heavily used, with lint all over them and broken seams. Despite the description claiming the rooms had soundproofing, I could hear everything from outside.
However, the hotel does have some positive aspects. The staff were incredibly friendly, always smiling, and very helpful. The location is excellent, just a 4-minute walk to Cevahir Mall and right next to the metro.
This hotel certainly has potential. If the owner invests in replacing all the carpets and addresses the mentioned issues, it could attract more guests who would enjoy staying there. Personally, I will not be staying there again.
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