Holiday Inn Express Columbia

Wish we would have known the pool was going to be closed before we got there. No breakfast, but that was because of the virus. They did their best with breakfast bags in the morning. Staff should have been wearing masks however. Rooms were nice and big

Clean room. Comfy bed. Ample space. Strong water pressure. Noise at a minimum. Breakfast room and pool were closed due to pandemic. To-go coffee available along with fruit, yogurt, and pastries.

Our room and all the facilities we're very clean and in good condition. The service was really good. Even though they couldn't do the regular breakfast due to covid-19 restrictions they made a very good brown bag breakfast with several choices of drinks. Obviously it was disappointing not to be able to use the pool we'll have to say it was very impressive how well the hotel work to make our stay great even with some of their facilities not able to open.

Considering the recent tornados and trouble for this hotel getting supplies, they still had plenty of choices for breakfast and the stay was comfortable. Very pleased.

Overall we had a very pleasant 4 night stay. Pros: - great room service every day while we were away - very helpful front desk staff - no room problems, i.e. air-conditioning, water, etc. - awesome water pressure in the shower! Con: - The bed was quite firm for my taste. My husband agreed. - The doors slam to close. All of them. Never understand why hotels make doors that slam so hard when people leave. - Like others, I also don't understand why hotels choose not to put an exhaust fan in the shower. It gets so damp and steamy plus stinky if you go in right after your roommate goes number 2. :-) Those who complain about the road noise - you can see it's right by the interstate. Request to stay on the backside of the hotel if that is a bother for you. I was at the front side of the hotel and it didn't bother me at all. I just left the fan running on the AC. Overall I will stay here again!

Excellent hotel and not expensive. Comfortable bed, friendly staff. Good breakfast. Clean room.

It was the best hotel I have stayed in Columbia TN

The place was nice except the wallpaper was starting to peel in many places. Also one of the toilets was leaking on the main floor by the lobby. Otherwise the people were very nice and the place was kept clean.

Everything went well, staff was friendly,etc. However the 1st night our room was not cleaned-bed not made, no fresh towels. Reported and received towels from night clerk, but too late to get room cleaned arriving back at motel late that night. Later when reported to management by hotel.com. They said room had been cleaned and denied any credit to the bill. I called direct to manager Hotel.com had talked to and got a different story- said room was not cleaned because we had door hanger -do not disturb out. I questioned this because our dirty towels were taken indicating someone came in the room but did not make the bed or leave fresh towels. She said she had a reliable staff and it was my word against theirs. Sorry but both stories could not be true. This left me quite upset-thanks to Hotel.com for a voucher to compensate, but no thanks to Holiday Inn Express in Columbia, TN ruining an otherwise good experience by not accepting fault in this situation.

Very close to I65, easy to get to. Very comfortable bed and pillows. Food nearby. In excellent shape. Room was clean but I discovered a single 2" hair in the middle of my side of the bed. Perhaps dropped from the maid and not noticed by her. Linens appeared fresh and impeccable besides that. I had a bad, bed hair experience with another major chain so I inspect carefully. I forgot my toothbrush and desk clerk graciously gave me a new one. Breakfast was good, all service was attentive and friendly. Overall we were very happy with our stay.